Metronet reviews

3.9

74% would recommend to a friend

(653 total reviews)
avatar

Dave Heimbach

77% approve of CEO

68% positive business outlook

Metronet has an employee rating of 3.9 out of 5 stars, based on 653 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Metronet employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

653 reviews
1.0
Feb 18, 2025

Churn

Recommend
CEO approval
Business Outlook

Pros

Some good people in the organization.

Cons

23% employee churn rate on in-house staff.

2.0
Feb 9, 2025

Not enough training

Recommend
CEO approval
Business Outlook

Pros

The pay is really good and there's ample vto of you want it

Cons

Training didn't cover most of the scenarios we faced on the phones and help took a long time, so you end up having to juggle angry customers who just want answers. It's a very high stress environment.

4.0
Jan 13, 2025

Great Culture

Recommend
CEO approval
Business Outlook

Pros

Flexibility is a plus. Great benefits and culture.

Cons

Pay ceiling seems low. Also, territory can get sold out with no new expansion.

Viewing 103 - 105 of 653 Reviews

Glassdoor has 693 Metronet reviews submitted anonymously by Metronet employees. Read employee reviews and ratings on Glassdoor to decide if Metronet is right for you.