Is Metronet a good company to work for?

Metronet has an overall rating of 3.9 out of 5, based on over 694 reviews left anonymously by employees. This rating has been stable over the past 12 months. 74% of employees would recommend working at Metronet to a friend and 68% have a positive outlook for the business. The best reviews about Metronet have been left by employees working as Business Account Executive , Manager and Ops Engineer .

Does Metronet pay their employees well?

According to anonymously submitted Glassdoor reviews, Metronet employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Metronet. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Metronet?

74% of Metronet employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Metronet 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Metronet?

Fiber Technician (30) , Account Executive (15) , Business Account Executive (13) , Customer Service Representative (13) , Manager (10) , Ops Engineer (10) , Project Manager (9) , OSP Fiber Engineer I (8) , Fiber Optic Technician (7) , Software Engineer (7) , Warehouse Technician (7) , Construction Manager (6) , Intern (6) , Tech Support Representative (6) , Technician (6)

What are the pros of working at Metronet according to real employee reviews?

"To build experience in fiber optics The experiences are let to work without micro MGMT Decent benefits Great work lift balance" ((in 69 reviews)); "Starting pay is good and they maintain their equipment and vehicles" ((in 49 reviews)); "All the people here are great and want to see you succeed and advance." ((in 34 reviews)); "Great management + helpful" ((in 23 reviews)); "Great work life balance" ((in 19 reviews))

What are the cons of working at Metronet according to real employee reviews?

"Training is horrible." ((in 11 reviews)); "Terrible upper management." ((in 6 reviews)); "Long hours and sometimes in bad weather" ((in 5 reviews)); "Can be stressful at time but the Managers are always there to help you succeed and pick you up" ((in 5 reviews)); "no pay raises for direct sales for last 7 yrs." ((in 4 reviews))

What are employees saying about Metronet layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Metronet layoffs and their outlook for job security at Metronet in 2026.

What are the top reviewed Metronet locations?

Evansville , Tallahassee , Lexington-Fayette , Overland Park , Indianapolis , Carmel , Davenport , Fayetteville , Des Moines , Lubbock , Owatonna , Geneva , Grand Rapids , Bloomington , Lansing , Paducah , Greenville , Franklin , Lafayette , Vincennes , Dayton , Palm Coast , Lexington , Bryan , Westfield , Iowa City , DeKalb , Houston , Rochester , Seymour

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Metronet

Metronet reviews

3.9

74% would recommend to a friend

(654 total reviews)

Dave Heimbach

77% approve of CEO

68% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Culture & values

3.9

Work/Life balance

3.7

Career opportunities

3.6

Senior management

3.6

Compensation and benefits

Metronet has an employee rating of 3.9 out of 5 stars, based on 654 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Metronet employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

654 reviews

2.0

Feb 9, 2025

Not enough training

Customer care account specialist

Recommend

CEO approval

Business Outlook

Pros

The pay is really good and there's ample vto of you want it

Cons

Training didn't cover most of the scenarios we faced on the phones and help took a long time, so you end up having to juggle angry customers who just want answers. It's a very high stress environment.

2.0

Jan 28, 2025

Terrible pay raise

Field technician

Recommend

CEO approval

Business Outlook

Pros

You get a truck that let you observe the city on the daily. You meet a lot of new people that could lead to a professional exchange.

Cons

The HR managers lie and tell you, you can only get hired at the base pay but they hire others at higher rates, so if you accept the low payrate you’re screwed because their promotion system leads to unsafe work practices on the worker or unfair treatment for the customer. The managers/Supervisors stop your pay raise at $50K-56K no matter the level of education you’re bringing in, whether you’re certified or hold a bachelor’s degree. You don’t get a pay raise even though you work in extreme weather environments and at night. You never get off work on time, if you do, they find a way to shame you or question you. You only get promoted if you’re willing to give up personal free time, show that you’re fun, likeable. The hiring managers are ex-convicts themselves and they prefer hiring other ex-convicts, family/friends or military members.

2.0

Jan 27, 2025

Good company low pay

Fiber technician

Recommend

CEO approval

Business Outlook

Pros

Great group of co workers

Cons

Leadership is out of touch with the technicians. Field tools are old and not replaced or fixed. Low pay, starting pay is a joke for newly hired and the maintenance technicians are underpaid. No reason to move up to maintenance if no higher pay.

Viewing 106 - 108 of 654 Reviews

Jobs at Metronet

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