Is Metronet a good company to work for?

Metronet has an overall rating of 3.9 out of 5, based on over 692 reviews left anonymously by employees. This rating has been stable over the past 12 months. 74% of employees would recommend working at Metronet to a friend and 68% have a positive outlook for the business. The best reviews about Metronet have been left by employees working as Business Account Executive , Manager and Ops Engineer .

Does Metronet pay their employees well?

According to anonymously submitted Glassdoor reviews, Metronet employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Metronet. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Metronet?

74% of Metronet employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Metronet 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Metronet?

Fiber Technician (30) , Account Executive (14) , Business Account Executive (13) , Customer Service Representative (13) , Manager (10) , Ops Engineer (10) , Project Manager (9) , OSP Fiber Engineer I (8) , Fiber Optic Technician (7) , Software Engineer (7) , Warehouse Technician (7) , Construction Manager (6) , Intern (6) , Tech Support Representative (6) , Technician (6)

What are the pros of working at Metronet according to real employee reviews?

"To build experience in fiber optics The experiences are let to work without micro MGMT Decent benefits Great work lift balance" ((in 61 reviews)); "Starting pay is good and they maintain their equipment and vehicles" ((in 46 reviews)); "All the people here are great and want to see you succeed and advance." ((in 29 reviews)); "Great work/life balance" ((in 19 reviews)); "Everyone in my department is friendly and willing to help." ((in 16 reviews))

What are the cons of working at Metronet according to real employee reviews?

"revolving door of poor management" ((in 22 reviews)); "Terrible upper management." ((in 6 reviews)); "Can be stressful at time but the Managers are always there to help you succeed and pick you up" ((in 6 reviews)); "Long hours and sometimes in bad weather" ((in 5 reviews)); "Nepotism runs rampant here and it is very obvious." ((in 4 reviews))

What are employees saying about Metronet layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Metronet layoffs and their outlook for job security at Metronet in 2026.

What Metronet locations have received the highest employee ratings?

Dayton , Grand Rapids , Des Moines , Greenville , Overland Park , Carmel , Palm Coast , Davenport , Bloomington , Paducah

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Metronet

Metronet reviews

3.9

74% would recommend to a friend

(652 total reviews)

Dave Heimbach

77% approve of CEO

68% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Culture & values

3.9

Work/Life balance

3.7

Career opportunities

3.6

Senior management

3.6

Compensation and benefits

Metronet has an employee rating of 3.9 out of 5 stars, based on 652 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Metronet employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

652 reviews

2.0

Apr 1, 2026

Very metric driven role

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-co-workers are alright - tons of company resources and benefits

Cons

- low pay - very disorganized when it comes to mergers, new product information, cross-department - an internet / voice company that has terrible outage information available to customers - tickets will go unanswered, longest I saw was 4 months and nobody said a thing, at one point I took it upon myself to do it but figured it was a waste of time

5.0

Apr 1, 2026

Great team culture at a great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great place to work with a growing company. Lots of team-building lunches and such, which is a nice surprise in this world of tight expenses. Smaller but more cross-functional group than I came from, but great opportunity for exposure/learning more. Everyone has been very welcoming.

Cons

Total compensation/benefits package is not as good as prior, but sooo much happier, so I can't complain. Was spoiled in prior and this package was better than others I looked into.

5.0

Mar 31, 2026

Supportive management and great team collaboration

Account executive

Recommend

CEO approval

Business Outlook

Pros

Supportive Management, team and coworkers from other departments

Cons

None at this time that I have found

Viewing 16 - 18 of 652 Reviews

Jobs at Metronet

Fiber Technician - Greenville, NC

Fiber Technician - Lexington, KY

Fiber Technician - Pontiac, MI

Fiber Technician - Alexandria, LA

Fiber Technician - Crawfordsville, IN