Is Metropolitan Transportation Authority a good company to work for?

Metropolitan Transportation Authority has an overall rating of 3.7 out of 5, based on over 2,155 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 65% of employees would recommend working at Metropolitan Transportation Authority to a friend and 55% have a positive outlook for the business. The best reviews about Metropolitan Transportation Authority have been left by employees working as Car Inspector , Intern and Internship .

Does Metropolitan Transportation Authority pay their employees well?

According to anonymously submitted Glassdoor reviews, Metropolitan Transportation Authority employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Metropolitan Transportation Authority. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Metropolitan Transportation Authority?

65% of Metropolitan Transportation Authority employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Metropolitan Transportation Authority 3.4 out of 5 for work life balance, 3.1 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Metropolitan Transportation Authority?

Bus Operator (94) , Intern (64) , Train Operator (55) , College Aide (37) , Manager (36) , Analyst (34) , Conductor (33) , Engineer (27) , Project Manager (22) , Railroad Conductor (20) , Bus Driver (19) , Director (19) , Station Agent (19) , Train Conductor (17) , Auditor (16)

What are the pros of working at Metropolitan Transportation Authority according to real employee reviews?

"The benefits are great and the experience of being a bus operator is interesting" ((in 308 reviews)); "The pay is good if you live outside the city (like NJ or PA)" ((in 138 reviews)); "Great pension and health benefits" ((in 82 reviews)); "Great people to work with and very welcoming." ((in 81 reviews)); "work life balance is good" ((in 57 reviews))

What are the cons of working at Metropolitan Transportation Authority according to real employee reviews?

"agency and employees are ruined by poor management." ((in 80 reviews)); "low salary in new york city" ((in 37 reviews)); "Managers do trust their staff which is ridiculous." ((in 22 reviews)); "long hours and sacrifice needed to make money" ((in 21 reviews)); "Stupid policies hinder work and when the politicians and the news crap on the upper management they pass the blame off to the lower employees instead and add unnecessary work to look like they are changing." ((in 18 reviews))

What are employees saying about Metropolitan Transportation Authority layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Metropolitan Transportation Authority layoffs and their outlook for job security at Metropolitan Transportation Authority in 2026.

What are the top reviewed Metropolitan Transportation Authority locations?

New York , Brooklyn , Los Angeles , Jamaica , Bronx , Houston , Staten Island , Long Island City , Queens Village , Croton-on-Hudson , Stamford , Long Island-Queens , New Haven , Queens , Flushing , Nashville , Saint Louis , Brewster , Corona , Hollis , New City , New Rochelle , Richmond Hill , White Plains , Minneapolis , West Hollywood , Miami , Dumont , Elizabeth , Iselin

Metropolitan Transportation Authority reviews

3.7

65% would recommend to a friend

(1,754 total reviews)

Janno Lieber

59% approve of CEO

55% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,754 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Metropolitan Transportation Authority has an employee rating of 3.7 out of 5 stars, based on 1,754 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Metropolitan Transportation Authority employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Reviews by job title

2K reviews

5.0

Oct 3, 2010

Great place to start or finish your career...but those middle years can be a bit of a problem.

Human resources analyst

Recommend

CEO approval

Business Outlook

Pros

Excellent benefits (medical, vision, dental, flexible spending, sick/vacation time, FREE METROCARDS!) Salary increments between levels are significant (>10%) Friendly competitive environment (not cutthroat, just enough to motivate you) Knowledgeable, helpful management Short hours Tuition reimbursement High level of job satisfaction

Cons

Current hiring freeze makes it difficult to advance Upper management makes decisions that most often are not based on reality Serious gap in pay between upper management ($100K+) and analysts ($50k) Classic case of "It's not what you know, but who you know" to further your career

3.0

Oct 1, 2010

MTA Can Be a Double-Edged Sword!!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good pay and benefits--no real politics involved in hiring or promotions, which is great! One takes a test for many promotable positions, so advancement is done fairly...If you like the lack of office atmosphere and office politics, it's good!

Cons

Oh dear... Loss of a life... You're either going to work, leaving work, at work, or recovering from work....You're always tired, as you are expected to be between 15 minutes to 30 minutes early . "On time" is LATE. You won't see weekends or most holidays FOR YEARS. This means MAJOR Holidays--Christmas, New Years. No more spontaneity--no more 'calling in sick' to go skiing or to the beach--they'll call your house to check up on you!

3.0

Sep 9, 2010

Resident Engineer

Civil engineer iii

Recommend

CEO approval

Business Outlook

Pros

Almost management type position with OT and in the Union.

Cons

Stressful at times and calls at all times of the day/weekend

Viewing 1738 - 1740 of 1,754 Reviews

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Jobs at Metropolitan Transportation Authority

Railroad Stock Worker II