Is Micro Center a good company to work for?

Micro Center has an overall rating of 3.6 out of 5, based on over 1,580 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 62% of employees would recommend working at Micro Center to a friend and 50% have a positive outlook for the business. The best reviews about Micro Center have been left by employees working as Manager , Retail Sales Manager and Technician .

Does Micro Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Micro Center employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Micro Center. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Micro Center?

62% of Micro Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Micro Center 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Micro Center?

Sales Associate (188) , Customer Service Representative (177) , General Sales Associate (116) , Customer Service Representative (CSR) (84) , Retail Sales Associate (57) , Service Technician (45) , Systems Sales Associate (35) , Sales (26) , Warehouse Associate (23) , Computer Technician (17) , Inventory Specialist (16) , Technician (16) , BYO Sales Associate (15) , Manager (15) , Cashier (14)

What are the pros of working at Micro Center according to real employee reviews?

"The people that I work for are just great and the people I work with are equally awesome." ((in 98 reviews)); "benefits were good and sufficient" ((in 62 reviews)); "Good work environment" ((in 33 reviews)); "Good money available if you are good at talking to customers" ((in 32 reviews)); "So many great employees and discounts" ((in 27 reviews))

What are the cons of working at Micro Center according to real employee reviews?

"bad management for the entire store" ((in 182 reviews)); "low pay and poorly run" ((in 106 reviews)); "Managers don't take complaints to heart." ((in 68 reviews)); "Long hours for low commision" ((in 44 reviews)); "If you don't, you get reprimanded and your pay gets cut (your commission is based on how much you can upsell customers into buying software, warranties, and credit cards)." ((in 38 reviews))

What are the top reviewed Micro Center locations?

Columbus , Dallas , Houston , Fairfax , Tustin , Madison Heights , Hilliard , Duluth , Rockville , Yonkers , Paterson , Westmont , Cambridge , Westbury , Denver , Marietta , Chicago , New York , Overland Park , Sharonville , Brooklyn , Flushing , Saint Louis Park , Brentwood , Minneapolis , Saint Davids , Baltimore , Towson , Mayfield Heights , Saint Louis

Micro Center reviews

3.6

62% would recommend to a friend

(1,563 total reviews)

Richard M. Mershad

68% approve of CEO

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,563 reviews)

Ratings by demographic groups

Race / Ethnicity

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Disability

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Micro Center has an employee rating of 3.6 out of 5 stars, based on 1,563 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews

4.0

May 31, 2023

Better than most retail

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Decent Pay (commission based) - On-site training - Upward Mobility

Cons

- Long Hours - Smug Customers - Standing for 7 hours can be bad if your don’t wear good shoes.

Micro Center Response

3y

Thank you for taking the time to give us a 4-star review. We are pleased you enjoy the training Micro Center offers, and you understand the benefits of our commission-based sales environment. With our flexible schedules you can set your availability to receive a variety of shifts. At times there can be difficult customers however with our knowledgeable, and patient associates we can deliver great customer service. Please discuss with management the different type of shoes allowed in the dress code to ensure you are comfortable while working. Sincerely Leslie Whitley, Regional HR.

3.0

May 30, 2023

General Sales Associate

General sales associate

Recommend

CEO approval

Business Outlook

Pros

Vast knowledge to be learned about the tech industry.

Cons

Management plays favorites a lot with certain employees.

Micro Center Response

3y

Thank you for feedback. While we are happy that you find our training knowledgeable; I would encourage you to speak with your General Manager regarding your concerns about Management. You can also reach out to me directly. I will also share this review with the team as we take your concerns seriously and want to ensure we are being fair and consistent throughout our business. Sincerely, Cheryl T. Regional HR Manager.

3.0

May 29, 2023

Meh

Sales

Recommend

CEO approval

Business Outlook

Pros

Employee discount is pretty solid.

Cons

Management doesn't properly manage and force feeds "culture" crap. The employees know more about selling and more about the products than them. Paid on a sliding commission scale that is hinged on you selling people stuff they don't need like VPNs, MS office, ect.. Multiple daily meetings to go over how to push more garbage, unload and organize massive trucks, detail clean in dress clothes (dress code is a joke for a retail job) all for $4 an hour.

Micro Center Response

3y

I'd like to be able to share your perspective with the leaders at your location but I'm not sure where you work. Your managers would want to know what you expect and need to be successful. Our goal is to offer our customers a total solution so we do offer solutions based on what our customers tell us they need (this is part of our excellent training). The job of a Retail Sales & Merchandising associate involves putting merchandise on the shelves so you can easily and quickly find it as customers need it. While your base pay may be $4 per hour, depending upon which department you work in, our Sales & Merchandising associates average $18 - $32+ per hour and no associate makes $4 per hour. Our customers appreciate the knowledge and professionalism of our associates including our dress code. Thank you for sharing your perspective and I encourage you to reach out to your Regional Human Resources Manager with any concerns you might have. Sincerely, Angie Miller VP-HR

Viewing 364 - 366 of 1,563 Reviews

Jobs at Micro Center

RETAIL SALES AND MERCHANDISING ASSOCIATE

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

Micro Center

Micro Center reviews

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Better than most retail

General Sales Associate

Meh

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