Is Micro Center a good company to work for?

Micro Center has an overall rating of 3.6 out of 5, based on over 1,579 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 62% of employees would recommend working at Micro Center to a friend and 50% have a positive outlook for the business. The best reviews about Micro Center have been left by employees working as Manager , Retail Sales Manager and Technician .

Does Micro Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Micro Center employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Micro Center. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Micro Center?

62% of Micro Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Micro Center 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Micro Center?

Sales Associate (188) , Customer Service Representative (177) , General Sales Associate (116) , Customer Service Representative (CSR) (84) , Retail Sales Associate (56) , Service Technician (45) , Systems Sales Associate (35) , Sales (26) , Warehouse Associate (23) , Computer Technician (17) , Inventory Specialist (16) , Technician (16) , BYO Sales Associate (15) , Manager (15) , Cashier (14)

What are the pros of working at Micro Center according to real employee reviews?

"The people that I work for are just great and the people I work with are equally awesome." ((in 95 reviews)); "benefits were good and sufficient" ((in 62 reviews)); "Good work environment" ((in 32 reviews)); "The money is good if you can capitalize on the opportunities at hand" ((in 31 reviews)); "They have flexible schedules and are willing to work" ((in 30 reviews))

What are the cons of working at Micro Center according to real employee reviews?

"bad management for the entire store" ((in 179 reviews)); "low pay and poorly run" ((in 113 reviews)); "Managers don't take complaints to heart." ((in 68 reviews)); "Long hours for low commision" ((in 45 reviews)); "If you don't, you get reprimanded and your pay gets cut (your commission is based on how much you can upsell customers into buying software, warranties, and credit cards)." ((in 39 reviews))

What are the top reviewed Micro Center locations?

Columbus , Dallas , Houston , Fairfax , Tustin , Madison Heights , Hilliard , Duluth , Rockville , Yonkers , Paterson , Westmont , Cambridge , Westbury , Denver , Marietta , Chicago , New York , Overland Park , Sharonville , Brooklyn , Flushing , Saint Louis Park , Brentwood , Minneapolis , Saint Davids , Baltimore , Towson , Mayfield Heights , Saint Louis

Micro Center reviews

3.6

62% would recommend to a friend

(1,562 total reviews)

Richard M. Mershad

68% approve of CEO

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,562 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Micro Center has an employee rating of 3.6 out of 5 stars, based on 1,562 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews

3.0

Apr 9, 2025

Love the company, Malevolent employees and management

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

- It's nice to be around technicians who know about technology. - Employee discount on purchases, including service plans. - Get to participate in new technological releases for professionals and businesses. - Discount on IT learning materials. - Legos!

Cons

- Employees are refrained from purchase new tech when it comes out. - Bias management styles collide with professional outlook and aptitude. - Social aspect of working at Micro Center can come across as belittling and cruel. - Tribal sort of employee retention based on how they connect after work using technology purchased at Micro Center locations, or lack thereof. - Commission on service plan sales is 10%, customers usually decline service plan the salespeople recommend.

Micro Center Response

1y

Thank you for sharing your feedback about your experience in Chicago. We appreciate you highlighting the positives like being around knowledgeable technicians, the employee discounts, exposure to new tech, and discounts on learning materials. We've noted your comments regarding employee and management interactions and the social environment. Your experience is important to us, and if you are willing to share more specific details privately, please feel free to reach out to us. We value your perspective and wish you the best in your future career. Best - Jennifer Rex - Senior HR Generalist – 614.850.3153

4.0

Apr 9, 2025

...

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good company here. so yea

Cons

no real cons to even say

Micro Center Response

1y

Thank you for the kind review of your time at our Duluth store. We're delighted you had such a positive experience and appreciate your feedback! Best of luck! Best - Jennifer Rex - Senior HR Generalist – 614.850.3153

3.0

Apr 8, 2025

Busy

General sales associate

Recommend

CEO approval

Business Outlook

Pros

Flexible Employee discount Sales based

Cons

long hours and competitive environment

Micro Center Response

1y

Thanks for your review of your time as a General Sales Associate in Brentwood. We're glad the flexible schedule, employee discount, and the sales focus were positives for you. We understand that the retail environment, especially a busy one like ours, can involve long hours and be quite competitive. We appreciate you handling that dynamic! We're always working to find the right balance for our team. Wishing you success in what's next! Best - Jennifer Rex - Senior HR Generalist – 614.850.3153

Viewing 388 - 390 of 1,562 Reviews

Jobs at Micro Center

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE / CASHIER

Mayfield Heights, Cuyahoga, OH

Micro Center

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Love the company, Malevolent employees and management

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Busy

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