Is Micro Center a good company to work for?

Micro Center has an overall rating of 3.6 out of 5, based on over 1,579 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 62% of employees would recommend working at Micro Center to a friend and 50% have a positive outlook for the business. The best reviews about Micro Center have been left by employees working as Manager , Retail Sales Manager and Technician .

Does Micro Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Micro Center employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Micro Center. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Micro Center?

62% of Micro Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Micro Center 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Micro Center?

Sales Associate (188) , Customer Service Representative (177) , General Sales Associate (116) , Customer Service Representative (CSR) (84) , Retail Sales Associate (56) , Service Technician (45) , Systems Sales Associate (35) , Sales (26) , Warehouse Associate (23) , Computer Technician (17) , Inventory Specialist (16) , Technician (16) , BYO Sales Associate (15) , Manager (15) , Cashier (14)

What are the pros of working at Micro Center according to real employee reviews?

"The people that I work for are just great and the people I work with are equally awesome." ((in 95 reviews)); "benefits were good and sufficient" ((in 62 reviews)); "Good work environment" ((in 32 reviews)); "The money is good if you can capitalize on the opportunities at hand" ((in 31 reviews)); "They have flexible schedules and are willing to work" ((in 30 reviews))

What are the cons of working at Micro Center according to real employee reviews?

"bad management for the entire store" ((in 179 reviews)); "low pay and poorly run" ((in 113 reviews)); "Managers don't take complaints to heart." ((in 68 reviews)); "Long hours for low commision" ((in 45 reviews)); "If you don't, you get reprimanded and your pay gets cut (your commission is based on how much you can upsell customers into buying software, warranties, and credit cards)." ((in 39 reviews))

What are the top reviewed Micro Center locations?

Columbus , Dallas , Houston , Fairfax , Tustin , Madison Heights , Hilliard , Duluth , Rockville , Yonkers , Paterson , Westmont , Cambridge , Westbury , Denver , Marietta , Chicago , New York , Overland Park , Sharonville , Brooklyn , Flushing , Saint Louis Park , Brentwood , Minneapolis , Saint Davids , Baltimore , Towson , Mayfield Heights , Saint Louis

Micro Center reviews

3.6

62% would recommend to a friend

(1,562 total reviews)

Richard M. Mershad

68% approve of CEO

50% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Micro Center has an employee rating of 3.6 out of 5 stars, based on 1,562 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews

3.0

Feb 24, 2025

Can make good money but stressful

Sales

Recommend

CEO approval

Business Outlook

Pros

Good amount of $ with comissions

Cons

Having to pitch credit cards and penalized if customers don't sign up

Micro Center Response

1y

Thank you for sharing your feedback. We're glad to hear you found the commission structure allowed for good earning potential. We understand that the emphasis on credit card sign-ups can create a stressful environment. We are continuously reviewing our sales strategies and appreciate your insights. We wish you the best of luck in your career! Best - Jennifer Rex - Senior HR Generalist – 614.850.3250

4.0

Feb 16, 2025

Covid years

General sales associate

Recommend

CEO approval

Business Outlook

Pros

Honestly it was pretty fun, just wished we got paid for given that it was during covid and the amount of business we had was insane.

Cons

Early shifts meant less time selling compared to those who started their shift during business hours

Micro Center Response

1y

Thank you for sharing your experience, particularly during the unprecedented Covid years. We recognize the significant volume of business during that period and appreciate your hard work. We understand your concerns regarding early shifts and their impact on sales opportunities. We value your feedback and are committed to reviewing our scheduling practices. We appreciate your insights and wish you the best. Best - Jennifer Rex - Senior HR Generalist – 614.850.3250

3.0

Jan 28, 2025

Customer Service Representative

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

You can work with the operations manager for flexible scheduling week by week. You have the option for PTO or unpaid vacation days when requested in advance.

Cons

Daily metrics are weighted heavily and poor daily metrics get chalked up to a lack of effort when in most cases external factors are the cause.

Micro Center Response

1y

Thank you for sharing your experience as a Customer Service Representative. We value your feedback on scheduling and PTO, and we are pleased these aspects have been beneficial. We are committed to continuous improvement across all areas, including reviewing our metrics and performance evaluation processes. We understand the importance of considering external factors and will work to ensure our evaluations are as accurate and fair as possible. Best - Jennifer Rex - Senior HR Generalist – 614.850.3250

Viewing 397 - 399 of 1,562 Reviews

Jobs at Micro Center

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE / CASHIER

Mayfield Heights, Cuyahoga, OH

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

Micro Center

Micro Center reviews

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Can make good money but stressful

Covid years

Customer Service Representative

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