Is Micro Center a good company to work for?

Micro Center has an overall rating of 3.6 out of 5, based on over 1,580 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 61% of employees would recommend working at Micro Center to a friend and 49% have a positive outlook for the business. The best reviews about Micro Center have been left by employees working as Manager , Retail Sales Manager and Technician .

Does Micro Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Micro Center employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Micro Center. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Micro Center?

61% of Micro Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Micro Center 3.1 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Micro Center?

Sales Associate (188) , Customer Service Representative (177) , General Sales Associate (116) , Customer Service Representative (CSR) (84) , Retail Sales Associate (57) , Service Technician (45) , Systems Sales Associate (35) , Sales (26) , Warehouse Associate (23) , Computer Technician (17) , Inventory Specialist (16) , Technician (16) , BYO Sales Associate (15) , Manager (15) , Cashier (14)

What are the pros of working at Micro Center according to real employee reviews?

"Good pay and hours Good service" ((in 109 reviews)); "The people that I work for are just great and the people I work with are equally awesome." ((in 97 reviews)); "benefits were good and sufficient" ((in 56 reviews)); "So many great employees and discounts" ((in 30 reviews)); "It is pretty good money for work that is not that hard" ((in 30 reviews))

What are the cons of working at Micro Center according to real employee reviews?

"bad management for the entire store" ((in 175 reviews)); "Managers don't take complaints to heart." ((in 67 reviews)); "Long hours for low commision" ((in 42 reviews)); "If you don't, you get reprimanded and your pay gets cut (your commission is based on how much you can upsell customers into buying software, warranties, and credit cards)." ((in 41 reviews)); "Ive worked there for 3 + years and work life balance is terrible!" ((in 19 reviews))

What are the top reviewed Micro Center locations?

Columbus , Dallas , Houston , Fairfax , Tustin , Madison Heights , Hilliard , Duluth , Rockville , Yonkers , Paterson , Westmont , Cambridge , Westbury , Denver , Marietta , Chicago , New York , Overland Park , Sharonville , Brooklyn , Flushing , Saint Louis Park , Brentwood , Minneapolis , Saint Davids , Baltimore , Towson , Mayfield Heights , Saint Louis

Micro Center reviews

3.6

61% would recommend to a friend

(1,563 total reviews)

Richard M. Mershad

65% approve of CEO

49% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.4

Compensation and benefits

3.3

Senior management

3.2

Career opportunities

3.1

Work/Life balance

Micro Center has an employee rating of 3.6 out of 5 stars, based on 1,563 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Mar 15, 2023

HR and upper management are horrible

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Pay, experience, store appreciation, management lunches

Cons

Felt like family atmosphere but I was wrong, they will drop you in a heartbeat. HR and upper management will lie to keep themselves safe even when practice is wrong, a lot is overlooked, turnover rate is high because they move the favorites and if your doing well in your department even if you rather switch they will promise but not move, demotion for many managers I’ve seen over the years because of lack of seeing potential and more on who is willing to step on who to get there, complaints not taken seriously, will bend over backwards for customers even when they abuse the policy’s and the more they complain the more they recieve(customers know that). I’ve seen great managers be completely destroyed because they are scared of retaliation, long hours for salaried management and inconsistent schedules

Micro Center Response

3y

Thank you for sharing your perspective - I am disappointed that you left us after 6 years and we did not have the opportunity to address your concerns. I would like to understand the details that you speak of and where you worked so that we can make any changes that would be beneficial for our associates in the future. We are sorry you decided to leave but I'd like to offer you the chance to help us improve the situations you speak of. Please call me directly at 614-850-3150 as I'm really interested in hearing your perspective. Angie Miller VP-HR

2.0

Mar 14, 2023

Stable job

Customer representative

Recommend

CEO approval

Business Outlook

Pros

Had this job in college it was close by pretty simple and overall a good job

Cons

Employees and customers often were unhinged

Micro Center Response

3y

Thank you for taking the time to share your thoughts with us. It's nice to know that Micro Center was and enjoyable place for you to work during your collegiate years. With Queens being the most diverse borough, in the most diverse city/state, we are bound to meet all kinds of people. As you progress in your career, it's important to let managers or HR know if you have concerns so that we can get them addressed. We wish you all the best in your future endeavors. Sincerely, Leslie Whitley, Regional HR.

5.0

Mar 14, 2023

Great place to work, high pay for what it is

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Very high pay, coworkers are computer enthusiasts too.

Cons

Management makes questionable decisions periodically.

Micro Center Response

3y

Thank you for the 5 stars, I agree that we have teammates that are passionate about computers and the products we sell. Our associates are why we are the #1 Consumer Electronics Company in the U.S. Best Regards, Greg Nicolai Regional Human Resources Manager - 513-344-8018

Viewing 406 - 408 of 1,563 Reviews

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Micro Center

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HR and upper management are horrible

Stable job

Great place to work, high pay for what it is

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