Is Micro Center a good company to work for?

Micro Center has an overall rating of 3.6 out of 5, based on over 1,580 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 61% of employees would recommend working at Micro Center to a friend and 49% have a positive outlook for the business. The best reviews about Micro Center have been left by employees working as Manager , Retail Sales Manager and Technician .

Does Micro Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Micro Center employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Micro Center. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Micro Center?

61% of Micro Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Micro Center 3.1 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Micro Center?

Sales Associate (188) , Customer Service Representative (177) , General Sales Associate (116) , Customer Service Representative (CSR) (84) , Retail Sales Associate (57) , Service Technician (45) , Systems Sales Associate (35) , Sales (26) , Warehouse Associate (23) , Computer Technician (17) , Inventory Specialist (16) , Technician (16) , BYO Sales Associate (15) , Manager (15) , Cashier (14)

What are the pros of working at Micro Center according to real employee reviews?

"Good pay and hours Good service" ((in 109 reviews)); "The people that I work for are just great and the people I work with are equally awesome." ((in 97 reviews)); "benefits were good and sufficient" ((in 56 reviews)); "So many great employees and discounts" ((in 30 reviews)); "It is pretty good money for work that is not that hard" ((in 30 reviews))

What are the cons of working at Micro Center according to real employee reviews?

"bad management for the entire store" ((in 175 reviews)); "Managers don't take complaints to heart." ((in 67 reviews)); "Long hours for low commision" ((in 42 reviews)); "If you don't, you get reprimanded and your pay gets cut (your commission is based on how much you can upsell customers into buying software, warranties, and credit cards)." ((in 41 reviews)); "Ive worked there for 3 + years and work life balance is terrible!" ((in 19 reviews))

What are the top reviewed Micro Center locations?

Columbus , Dallas , Houston , Fairfax , Tustin , Madison Heights , Hilliard , Duluth , Rockville , Yonkers , Paterson , Westmont , Cambridge , Westbury , Denver , Marietta , Chicago , New York , Overland Park , Sharonville , Brooklyn , Flushing , Saint Louis Park , Brentwood , Minneapolis , Saint Davids , Baltimore , Towson , Mayfield Heights , Saint Louis

Micro Center reviews

3.6

61% would recommend to a friend

(1,563 total reviews)

Richard M. Mershad

65% approve of CEO

49% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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Micro Center has an employee rating of 3.6 out of 5 stars, based on 1,563 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews

5.0

Aug 26, 2024

Good place to make money doing retail sales

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Honestly pretty lucrative for just talking to people all day

Cons

Culture is usually very territorial

Micro Center Response

1y

Thank you for your feedback. We're glad to hear that you've found Micro Center to be a lucrative place to work. We appreciate your contributions to our team. We understand that our sales culture can sometimes be competitive, especially given the commission-based nature of the role. We're committed to fostering a healthy and supportive environment where all employees feel valued and respected. Best - Jennifer Rex - Senior HR Generalist – 614.850.3250

5.0

Aug 14, 2024

Amazing culture!

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

The culture is amazing… it’s unbeatable what they do. Their goals to be the best version of them selves is phenomenal! The coaching and leadership that is in the store has been the best I’ve seen in any job I have worked. I feel very welcome, I am able to ask many questions without feeling like I am stupid, when I do something wrong there is never a time I feel cornered or scolded. It’s an adult to adult real conversation about how I should fix the situation and we move on both best then ever.

Cons

The only cons I have for my position specifically is I wish we had more to do. I can’t speak for any of my colleagues but where there is down time, often times we stand around and I don’t like standing around as much…

Micro Center Response

1y

Thank you for your positive feedback. We're thrilled to hear that you've had such a great experience with our culture and leadership team. Your appreciation for our coaching and support is especially meaningful. We're committed to creating a welcoming and inclusive environment where our employees feel comfortable asking questions and learning from their mistakes. We'll take your suggestion about more 1-on-1s into consideration. We believe that strong relationships between employees and their managers are essential for a positive work experience. Thank you again for your feedback. Best - Jennifer Rex - Senior HR Generalist – 614.850.3250

2.0

Aug 14, 2024

Meh

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good people Usually good environment

Cons

Not so great management Not much room to grow All about numbers

Micro Center Response

1y

Thank you for your feedback. We appreciate you taking the time to share your experiences at Micro Center. We're sorry to hear that you've had mixed experiences with our management and growth opportunities. We're always looking for ways to improve, and your feedback is valuable. We're committed to continuous improvement and encourage you to reach out to share specific details so we can address concerns directly. We're committed to creating a workplace where all employees feel valued and have opportunities for growth. Best - Jennifer Rex - Senior HR Generalist – 614.850.3250

Viewing 445 - 447 of 1,563 Reviews

Jobs at Micro Center

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE / CASHIER

Mayfield Heights, Cuyahoga, OH

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

Micro Center

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Good place to make money doing retail sales

Amazing culture!

Meh

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