Is Micro Center a good company to work for?

Micro Center has an overall rating of 3.6 out of 5, based on over 1,581 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 61% of employees would recommend working at Micro Center to a friend and 49% have a positive outlook for the business. The best reviews about Micro Center have been left by employees working as Manager , Retail Sales Manager and Technician .

Does Micro Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Micro Center employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Micro Center. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Micro Center?

61% of Micro Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Micro Center 3.1 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Micro Center?

Sales Associate (188) , Customer Service Representative (177) , General Sales Associate (116) , Customer Service Representative (CSR) (84) , Retail Sales Associate (57) , Service Technician (45) , Systems Sales Associate (35) , Sales (26) , Warehouse Associate (23) , Computer Technician (17) , Inventory Specialist (16) , Technician (16) , BYO Sales Associate (15) , Manager (15) , Cashier (14)

What are the pros of working at Micro Center according to real employee reviews?

"Good pay and hours Good service" ((in 109 reviews)); "The people that I work for are just great and the people I work with are equally awesome." ((in 97 reviews)); "benefits were good and sufficient" ((in 56 reviews)); "So many great employees and discounts" ((in 30 reviews)); "It is pretty good money for work that is not that hard" ((in 30 reviews))

What are the cons of working at Micro Center according to real employee reviews?

"bad management for the entire store" ((in 175 reviews)); "Managers don't take complaints to heart." ((in 67 reviews)); "Long hours for low commision" ((in 42 reviews)); "If you don't, you get reprimanded and your pay gets cut (your commission is based on how much you can upsell customers into buying software, warranties, and credit cards)." ((in 41 reviews)); "Ive worked there for 3 + years and work life balance is terrible!" ((in 19 reviews))

What are the top reviewed Micro Center locations?

Columbus , Dallas , Houston , Fairfax , Tustin , Madison Heights , Hilliard , Duluth , Rockville , Yonkers , Paterson , Westmont , Cambridge , Westbury , Denver , Marietta , Chicago , New York , Overland Park , Sharonville , Brooklyn , Flushing , Saint Louis Park , Brentwood , Minneapolis , Saint Davids , Baltimore , Towson , Mayfield Heights , Saint Louis

Micro Center reviews

3.6

61% would recommend to a friend

(1,564 total reviews)

Richard M. Mershad

65% approve of CEO

49% positive business outlook

Ratings by demographic groups

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Micro Center has an employee rating of 3.6 out of 5 stars, based on 1,564 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews

3.0

Jul 8, 2024

Very stressful in the Tustin location

Service technican

Recommend

CEO approval

Business Outlook

Pros

good money fun people to work with Tustin location

Cons

sales has a huge impact on your pay

Micro Center Response

1y

Thanks for your feedback. We appreciate you recognizing the earning potential in sales roles. It’s great to hear positive feedback about our Tustin team. Micro Center does have an incentive-based environment in our service department, which allows technicians to earn additional income/commission on top of their salary based on their performance. We appreciate the feedback and wish you the best. Best - Jennifer Rex - Senior HR Generalist – 614.850.3250

2.0

Jul 8, 2024

Good money

Systems sales associate

Recommend

CEO approval

Business Outlook

Pros

Good Money Revolving door of clientele Coworker comradery Access to information, learning, and sales opportunities involving hardware.

Cons

Physically demanding Inflexible scheduling Niche impossible sales metrics completion over everything else Metrics heavily rely on achievement of sales in regard to add-ons. i.e. securing ESET (antivirus customers have never heard of and are skeptical of with very little need for) multi-year signups, and multi-year protection plans (insurance; reasonable but still often extortionary in nature), over reliable customer satisfaction and repeat customers. Straight up lying to clients is often encouraged

Micro Center Response

1y

Thank you for sharing your experience as a Systems Sales Associate. We appreciate your candid feedback about both the positive and negative aspects of your role. We’re glad to hear you valued the earning potential and camaraderie among your coworkers. Your insights about the physical demands, scheduling, and sales metrics are important to us. We are committed to creating a positive and supportive work environment for all employees. We take your concerns about sales metrics and customer satisfaction seriously. We are continuously evaluating our sales strategies to ensure they align with the needs of our customers and our employees. We encourage you to reach out to our HR department to discuss your specific experience further. Best - Jennifer Rex - Senior HR Generalist – 614.850.3250

5.0

Jul 8, 2024

Great Company

Sales audit accountant

Recommend

CEO approval

Business Outlook

Pros

The people take pride in their work and are friendly and helpful. It feels like an extension of my family and friends.

Cons

There aren't more locations in all states.

Micro Center Response

1y

Thank you for your kind words about Micro Center and your team! We’re thrilled to hear that you feel like you’re part of a family. Our employees are the heart of our company, and we appreciate your positive feedback. We’re always exploring opportunities for expansion and hope to bring Micro Center to more states in the future. Best - Jennifer Rex - Senior HR Generalist – 614.850.3250

Viewing 463 - 465 of 1,564 Reviews

Jobs at Micro Center

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

WAREHOUSE Associate - Full Time

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

Micro Center

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Very stressful in the Tustin location

Good money

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