Is Micro Center a good company to work for?

Micro Center has an overall rating of 3.6 out of 5, based on over 1,582 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 61% of employees would recommend working at Micro Center to a friend and 49% have a positive outlook for the business. The best reviews about Micro Center have been left by employees working as Manager , Retail Sales Manager and Technician .

Does Micro Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Micro Center employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Micro Center. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Micro Center?

61% of Micro Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Micro Center 3.1 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Micro Center?

Sales Associate (188) , Customer Service Representative (178) , General Sales Associate (116) , Customer Service Representative (CSR) (84) , Retail Sales Associate (57) , Service Technician (45) , Systems Sales Associate (35) , Sales (26) , Warehouse Associate (23) , Computer Technician (17) , Inventory Specialist (16) , Technician (16) , BYO Sales Associate (15) , Manager (15) , Cashier (14)

What are the pros of working at Micro Center according to real employee reviews?

"Good Pay if you are good at sales" ((in 108 reviews)); "The people that I work for are just great and the people I work with are equally awesome." ((in 94 reviews)); "benefits were good and sufficient" ((in 65 reviews)); "It is pretty good money for work that is not that hard" ((in 35 reviews)); "Fun work environment" ((in 33 reviews))

What are the cons of working at Micro Center according to real employee reviews?

"bad management for the entire store" ((in 180 reviews)); "Managers don't take complaints to heart." ((in 65 reviews)); "Long hours for low commision" ((in 43 reviews)); "Pay is based on commission which causes large differences in paychecks" ((in 34 reviews)); "Blatant favoritism gets you ahead in this company, and hard work will be overlooked." ((in 19 reviews))

What are the top reviewed Micro Center locations?

Columbus , Dallas , Houston , Fairfax , Tustin , Madison Heights , Hilliard , Duluth , Rockville , Yonkers , Paterson , Westmont , Cambridge , Westbury , Denver , Marietta , Chicago , New York , Overland Park , Sharonville , Brooklyn , Flushing , Saint Louis Park , Brentwood , Minneapolis , Saint Davids , Baltimore , Towson , Mayfield Heights , Saint Louis

Micro Center reviews

3.6

61% would recommend to a friend

(1,565 total reviews)

Richard M. Mershad

65% approve of CEO

49% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.4

Compensation and benefits

3.3

Senior management

3.2

Career opportunities

3.1

Work/Life balance

Micro Center has an employee rating of 3.6 out of 5 stars, based on 1,565 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Aug 9, 2022

Great company

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

I worked as a sales associate during my time in college and I can say for sure that the pay during this period of my life was very satisfactory. Although I worked part time they were always flexible with me as long as I gave prior notice before the scheduling was done. As a par timer I was definitely able to support myself while also having luxuries.

Cons

As with any job in retail there is always customer service that can be mentally draining. I'm not sure why it is that people suddenly lose their sanity when they walk into a store but there were many days where I was on the receiving end of the most incompetent people to walk the earth. Moreover. retail also requires a lot of physical labor during opening and closing shifts. Micro center as a big box retailer has a wide inventory and I was responsible for heavy loads such as desktop boxes weighing 15-20 pounds as well as moving large TVs. They really should've equipped the story better with tools / dollies to make moving items easier.

Micro Center Response

3y

Thank You for your commitment to great customer service and to Micro Center. I will be sure to share your feedback based on your experiences. Best, Greg Nicolai Regional HR Manager

4.0

Aug 8, 2022

Good First Job Experience

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good option for cashier/customer service position compared to other retail opportunities, chance for warranty commission

Cons

Security is a more serious problem

Micro Center Response

3y

Thank you for taking the time to write a review! We appreciate hearing about your customer service work and that you enjoyed the opportunities to make extra money in commissions. We count on all our associates to help with securing the merchandise in our stores and would like to understand why you believe this was an issue. Feel free to reach out to management with any information. We wish you all the best. Leslie Whitley, Regional HR.

2.0

Aug 8, 2022

Ruined by poor management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fun job, good discounts, good co workers

Cons

Very poor management, very unorganized, terrible scheduling

Micro Center Response

3y

Thank you for sharing some feedback and your opinion with us. It is unfortunate you were unable to work some of these issues out. We seek to hire or promote knowledgeable managers who are empathetic. We also have a wide selection of well organized stock, with varied products and flexible work schedules. If you would like to give more details to help improve this location, please reach out to your Regional HR Manager. Thank you for your time, Leslie Whitley Regional HR.

Viewing 496 - 498 of 1,565 Reviews

Jobs at Micro Center

WAREHOUSE Associate - Full Time

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL COMPUTER TECHNICIAN

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

Micro Center

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Ruined by poor management

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