Is Micro Center a good company to work for?

Micro Center has an overall rating of 3.6 out of 5, based on over 1,582 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 61% of employees would recommend working at Micro Center to a friend and 49% have a positive outlook for the business. The best reviews about Micro Center have been left by employees working as Manager , Retail Sales Manager and Technician .

Does Micro Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Micro Center employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Micro Center. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Micro Center?

61% of Micro Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Micro Center 3.1 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Micro Center?

Sales Associate (188) , Customer Service Representative (178) , General Sales Associate (116) , Customer Service Representative (CSR) (84) , Retail Sales Associate (57) , Service Technician (45) , Systems Sales Associate (35) , Sales (26) , Warehouse Associate (23) , Computer Technician (17) , Inventory Specialist (16) , Technician (16) , BYO Sales Associate (15) , Manager (15) , Cashier (14)

What are the pros of working at Micro Center according to real employee reviews?

"Good Pay if you are good at sales" ((in 108 reviews)); "The people that I work for are just great and the people I work with are equally awesome." ((in 94 reviews)); "benefits were good and sufficient" ((in 65 reviews)); "It is pretty good money for work that is not that hard" ((in 35 reviews)); "Fun work environment" ((in 33 reviews))

What are the cons of working at Micro Center according to real employee reviews?

"bad management for the entire store" ((in 180 reviews)); "Managers don't take complaints to heart." ((in 65 reviews)); "Long hours for low commision" ((in 43 reviews)); "Pay is based on commission which causes large differences in paychecks" ((in 34 reviews)); "Blatant favoritism gets you ahead in this company, and hard work will be overlooked." ((in 19 reviews))

What are the top reviewed Micro Center locations?

Columbus , Dallas , Houston , Fairfax , Tustin , Madison Heights , Hilliard , Duluth , Rockville , Yonkers , Paterson , Westmont , Cambridge , Westbury , Denver , Marietta , Chicago , New York , Overland Park , Sharonville , Brooklyn , Flushing , Saint Louis Park , Brentwood , Minneapolis , Saint Davids , Baltimore , Towson , Mayfield Heights , Saint Louis

Micro Center reviews

3.6

61% would recommend to a friend

(1,565 total reviews)

Richard M. Mershad

65% approve of CEO

49% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Micro Center has an employee rating of 3.6 out of 5 stars, based on 1,565 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews

4.0

Jan 5, 2024

Overall Good Experience

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Simple job with good commision

Cons

Numbers are tracked very precisely

Micro Center Response

2y

Thank You for the 4-star rating! Our store in Columbus has an outstanding front-end team that knows how to take care of our customers. CSRs although you might think the job can be simple are vital to the overall operation. They are the last contact before the customer leaves the store. This is important because it solidifies how Micro Center is a customer-first company. It also allows them to ask any questions regarding their items and a final opportunity to protect their purchase with our service/protection plans before they leave. As a result, our CSRs have an unlimited earning potential above their hourly rate. You mentioned about tracking the numbers at Micro Center. It is important to have metrics in place to ensure that our associates have the necessary information to improve their performance. I'm glad things are going well and thank you for all you do! Best, Greg Nicolai - Regional HR Manager - 513-344-8018

4.0

Dec 28, 2023

Poor in store management

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

District managers care about how the store is run.

Cons

Poor communication between in-store management.

Micro Center Response

2y

Thank You for the rating of 4 stars! Communication is very important to the success of a store and the customer experience. Last year Gwinnett finished with an 80.3 recommending Micro Center which is outstanding not only at Micro Center but for any retailer. Ytd this year Gwinnett is at 80.9, keeping up where they left off. I realize at times communication can be better for all levels of the company, and would welcome a call to discuss your challenges. All the best, Greg Nicolai Regional HR Manager 513-344-8018

4.0

Dec 28, 2023

Microcenter Cashier

Sales associate/cashier

Recommend

CEO approval

Business Outlook

Pros

Employee discount can be really good

Cons

Meeting address and name capture is hell

Micro Center Response

2y

We welcome your feedback about the name capture. If you make your greeting to all check-out customers friendly and professional, you should have no issues with name capture. Please partner with your supervisor if you are having any issues. I also agree our discount is really good. Thanks for sharing your experience. Sincerely Leslie Whitley, Regional HR.

Viewing 544 - 546 of 1,565 Reviews

Jobs at Micro Center

WAREHOUSE Associate - Full Time

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL COMPUTER TECHNICIAN

Micro Center

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Overall Good Experience

Poor in store management

Microcenter Cashier

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