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      Micro Center

      Engaged Employer

      Micro Center reviews

      3.6

      62% would recommend to a friend

      (1,563 total reviews)

      Richard M. Mershad

      68% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      Micro Center has an employee rating of 3.6 out of 5 stars, based on 1,563 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      2K reviews
      3.0
      Apr 21, 2017

      Good business model in a tough location in Santa Clara

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      knowledgeable sales people. way better than Fry's stable workforce, way better than Fry's investment in training free classes and tech support for customers good location in Mercado Center on 101 competitive prices with Fry's, Best Buy, etc. Would give 5 stars for the business model. Would give 5 stars for the regional manager that came in to help occasionally. Yelp reviews reflect the occasional bad experience but a generally loyal customer base

      Cons

      Tough to compete with so many Fry's stores in the area Advertised by mailers and not tv or radio Therefore low visibility. So many people had never heard of MicroCenter Often ran out of inventory of advertised specials, disappointing customers Vicious cycle of low visibility, low demand, limited supply, disappointed customers Expensive lease at Mercado Center that they were unable to renegotiate. Low sales + expensive lease = poorest performing store in the chain. Some managers were good, but some managers were very bad. No news there. But when your model is investing in your sales staff, bad managers driving away good people was disastrous. And because MicroCenter is a small chain, spread out around the country, the company found it impossible to get good managers from other locations to come in and make improvements at the poorest performing store in the chain. Would give 1 star for some of the managers. Would give 1 star for the inventory management from home office that disappointed customers for so many years.

      avatar
      Micro Center Response
      9y
      We are interested in learning more about your post and the timing as it's been several years since we had the location in Santa Clara. Please call me at 614-850-3150 to talk further about any recent developments that we should be aware of. Sincerely, Angie Miller VP-HR
      2.0
      Apr 14, 2017

      Hard Work for Slave Wages

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Really the only positive of working here is the employee discount (cost for store to purchase an item + 5%).

      Cons

      You have to deal with some of the worst people imaginable. All kinds of ignorant, uneducated, and downright stupid people. Some are rude, some smell bad, and others will flat out waste your time. This of course, is good for the company, because then they don't have to pay you as much. While you sweat through how to deal with Billy the Hobo, you're making $4 an hour, and when he's still talking to you two hours later, you've made a grand total of $8 dollars. The way the pay works is just laughable. They call this competitive, while they watch all of their employees quit because the pay scale is a joke. If there are no customers, or you have to open or close, you are practically working for free. They advertise good wages when you interview, but the reality is you'll just be left to slog through a dozen or two horrible people every day for less than or equal to minimum wage. Managers will not talk to you about moving departments, even after you put in an application. They will ignore it until you bring it up in person. Your schedule will change so often that making plans after work becomes a job in itself.

      avatar
      Micro Center Response
      9y
      I would like to speak with you to understand what is happening in your particular stores that is causing these pain points. I'd like to be able to speak to many of the issues you have raised. Please call me at 614-850-3150 so we can talk. Thanks, Angie Miller VP-HR
      3.0
      Apr 4, 2017

      Marketing

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly, good exec access, stable

      Cons

      no 401k, minimal raises, difficult to move up

      avatar
      Micro Center Response
      9y
      Thank you for sharing your thoughts with us and best wishes in your future endeavors. Sincerely, Angie Miller VP-HR
      Viewing 1135 - 1137 of 1,563 Reviews
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