Is Micro Center a good company to work for?

Micro Center has an overall rating of 3.6 out of 5, based on over 1,579 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 62% of employees would recommend working at Micro Center to a friend and 50% have a positive outlook for the business. The best reviews about Micro Center have been left by employees working as Manager , Retail Sales Manager and Technician .

Does Micro Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Micro Center employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Micro Center. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Micro Center?

62% of Micro Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Micro Center 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Micro Center?

Sales Associate (188) , Customer Service Representative (177) , General Sales Associate (116) , Customer Service Representative (CSR) (84) , Retail Sales Associate (56) , Service Technician (45) , Systems Sales Associate (35) , Sales (26) , Warehouse Associate (23) , Computer Technician (17) , Inventory Specialist (16) , Technician (16) , BYO Sales Associate (15) , Manager (15) , Cashier (14)

What are the pros of working at Micro Center according to real employee reviews?

"The people that I work for are just great and the people I work with are equally awesome." ((in 95 reviews)); "benefits were good and sufficient" ((in 62 reviews)); "Good work environment" ((in 32 reviews)); "The money is good if you can capitalize on the opportunities at hand" ((in 31 reviews)); "They have flexible schedules and are willing to work" ((in 30 reviews))

What are the cons of working at Micro Center according to real employee reviews?

"bad management for the entire store" ((in 179 reviews)); "low pay and poorly run" ((in 113 reviews)); "Managers don't take complaints to heart." ((in 68 reviews)); "Long hours for low commision" ((in 45 reviews)); "If you don't, you get reprimanded and your pay gets cut (your commission is based on how much you can upsell customers into buying software, warranties, and credit cards)." ((in 39 reviews))

What are the top reviewed Micro Center locations?

Columbus , Dallas , Houston , Fairfax , Tustin , Madison Heights , Hilliard , Duluth , Rockville , Yonkers , Paterson , Westmont , Cambridge , Westbury , Denver , Marietta , Chicago , New York , Overland Park , Sharonville , Brooklyn , Flushing , Saint Louis Park , Brentwood , Minneapolis , Saint Davids , Baltimore , Towson , Mayfield Heights , Saint Louis

Micro Center reviews

3.6

62% would recommend to a friend

(1,562 total reviews)

Richard M. Mershad

68% approve of CEO

50% positive business outlook

Ratings by demographic groups

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Micro Center has an employee rating of 3.6 out of 5 stars, based on 1,562 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews

5.0

Jun 19, 2018

A great company keeps doing right things in right ways!

Import analyst

Recommend

CEO approval

Business Outlook

Pros

Coworkers are very nice and willing to help you on even small things. Managers are highly professional and supportive. If you are pursuing a career to improve yourselves and keep learning, here is an excellent choice. Diligence is paid and appreciated. Salary is competitive and many benefits are applied to employees.

Cons

No 401K matched right now.

Micro Center Response

8y

Welcome to the team, and thank you for your review and recommendation!

2.0

Jun 16, 2018

Good!... For Retail...

Byo sales

Recommend

CEO approval

Business Outlook

Pros

Commission pay rewards those who work hard, and getting to help people with tech issues is always fun. The employees are usually pretty good people to work with, and I remain friends with most that I still know. The scheduling is fairly flexible (as long as you don't need too much flex) and the benefits are good. There is also no attempt at all to provide anything close to a regular schedule, but this is probably just retail issues.

Cons

As a sales person you are required to be Sales/Merchandising/Stockboy/Janitor, but with the exception of the "Sales" part, you make $4/hour doing the other 3 things that management will require that you do (and generally you are required to spend at least 3 days with 1-3 hours before or after closing to do these things at said $4/hour). The company justifies it with "Your Average Hourly is higher than other retail locations." Advancement within the company is decent... unless you want to go into management or tech. For management, the company seems unwilling to train salespeople in anything management related until they decide to actually promote someone to management. For Technicians, they require A+ certification, however they pay $6/hour less than any baseline tech job that you can get with an A+. The highest level technician that you can be still makes $2/hour less than someone entering into IT with an A+ should be.

Micro Center Response

8y

First and foremost, thank you for the time you spent at Micro Center (5+ years!), and for taking the time to share about your employment experience. I'm glad to hear there were many aspects of the job you enjoyed, most of all your fellow coworkers and now friends! I appreciate your feedback and your suggestions and will make a point to share with individuals that have a direct impact on your areas of concern. You are right that we have an area of opportunity with management and leadership development as we are currently in the process of revamping the program and will hopefully relaunch later this year. Thank you again for your candid feedback. Sincerely, Carly - HR Manager

3.0

Jun 11, 2018

Normal Retail Job

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Can be enjoyable if you are into computers and electronics.

Cons

Pushed to sell service plans on nearly every item. Even cables. Since you’re usually the only Micro Center for miles around, you might have to deal with regulars who are less than pleasant.

Micro Center Response

8y

Hello, and thank you for taking the time to provide feedback on your employment experience at Micro Center. We are glad to hear about the enjoyable aspects and will also share your constructive feedback with the store where you worked. Sincerely, Carly - HR Manager

Viewing 1192 - 1194 of 1,562 Reviews

Jobs at Micro Center

RETAIL SALES AND MERCHANDISING ASSOCIATE

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER - PART TIME

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

Micro Center

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A great company keeps doing right things in right ways!

Good!... For Retail...

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