Is Micro Center a good company to work for?

Micro Center has an overall rating of 3.6 out of 5, based on over 1,579 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 62% of employees would recommend working at Micro Center to a friend and 50% have a positive outlook for the business. The best reviews about Micro Center have been left by employees working as Manager , Retail Sales Manager and Technician .

Does Micro Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Micro Center employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Micro Center. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Micro Center?

62% of Micro Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Micro Center 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Micro Center?

Sales Associate (188) , Customer Service Representative (177) , General Sales Associate (116) , Customer Service Representative (CSR) (84) , Retail Sales Associate (56) , Service Technician (45) , Systems Sales Associate (35) , Sales (26) , Warehouse Associate (23) , Computer Technician (17) , Inventory Specialist (16) , Technician (16) , BYO Sales Associate (15) , Manager (15) , Cashier (14)

What are the pros of working at Micro Center according to real employee reviews?

"The people that I work for are just great and the people I work with are equally awesome." ((in 95 reviews)); "benefits were good and sufficient" ((in 62 reviews)); "Good work environment" ((in 32 reviews)); "The money is good if you can capitalize on the opportunities at hand" ((in 31 reviews)); "They have flexible schedules and are willing to work" ((in 30 reviews))

What are the cons of working at Micro Center according to real employee reviews?

"bad management for the entire store" ((in 179 reviews)); "low pay and poorly run" ((in 113 reviews)); "Managers don't take complaints to heart." ((in 68 reviews)); "Long hours for low commision" ((in 45 reviews)); "If you don't, you get reprimanded and your pay gets cut (your commission is based on how much you can upsell customers into buying software, warranties, and credit cards)." ((in 39 reviews))

What are the top reviewed Micro Center locations?

Columbus , Dallas , Houston , Fairfax , Tustin , Madison Heights , Hilliard , Duluth , Rockville , Yonkers , Paterson , Westmont , Cambridge , Westbury , Denver , Marietta , Chicago , New York , Overland Park , Sharonville , Brooklyn , Flushing , Saint Louis Park , Brentwood , Minneapolis , Saint Davids , Baltimore , Towson , Mayfield Heights , Saint Louis

Micro Center reviews

3.6

62% would recommend to a friend

(1,562 total reviews)

Richard M. Mershad

68% approve of CEO

50% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.4

Compensation and benefits

3.3

Senior management

3.2

Work/Life balance

3.2

Career opportunities

Micro Center has an employee rating of 3.6 out of 5 stars, based on 1,562 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

May 17, 2018

CSR - Very flexible for college students

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Was able to work short shifts to fit my school schedule. Was able to take days off with two weeks notice. Friendly coworkers

Cons

I feel like there could have been better training for new CSR's

Micro Center Response

8y

Thank you for taking the time to recommend Micro Center! If you'd be willing to share additional feedback and suggestions on the training you received as a new hire, we'd like to hear from you. I can be reached at the number below, or you can also make contact with your Regional HR Manager. Sincerely, Carly - HR Manager (614)850-3159

3.0

May 4, 2018

Good Group of People - Too Much Pressure to Perform

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Working in a tech sales environment with like minded people may the long days less miserable. I worked at the store since opening and it was fun to see all your hard work pay off as we filled the store from nothing to every techie's dream store. I liked being able to build a relationship with not only my coworkers but customers as well. And seeing those same customers return to you years later was awesome. Always being on the front of new tech and opportunities to go to corporate headquarters for Epson, Apple, Dell, etc. Those were the aspects of the job that I loved and kept me there for over 4 years.

Cons

General manager only cares about his team making him look good so he can collect his bonus. The constant pressure to perform and maintain high numbers in the Systems and Apple departments led to long hours, high stress, and little recognition. We were constantly short staffed and because it's commission, you were *expected* to want to work extra hours. Even on holidays like Black Friday and before Christmas, you were called "not a team player" if you didn't want to work 60 hours a week. Balance of work and home life was non existent. Making 4 dollars an hour to come in at 7am and unload a truck for 3 hours is ridiculous. Sexual Harassment and Gender bias was ignored. Each time something was brought up you were told "Your too sensitive" and get over it.

Micro Center Response

8y

Thank you for taking the time to comment on your employment experience in our Towson store. It sounds like there were many great aspects of the position that kept you with us for over 4 years! I appreciate the time you spent with us and am glad that you would recommend Micro Center to others. Regarding the cons you mentioned, it sounds like the store had some areas of opportunity by way of staffing, scheduling and recognition. And I'm sorry to learn that the concerns you mentioned were ignored or were not addressed. I would like to discuss this further so that I may help personally address where a breakdown may have occurred. I can be reached directly at the number below, and would ask for the opportunity to speak with you so we can make things better for those that may share your same concerns. Again, thank you for your feedback and I hope to speak with you soon. Sincerely, Carly - HR Manager (614) 850-3150

5.0

Apr 30, 2018

Final Summation

R&d

Recommend

CEO approval

Business Outlook

Pros

Good discount, fantastic people, excellent culture, everything but direct management of IT departments

Cons

Mostly management, if you do well in a department it's hard to move if you want to

Micro Center Response

8y

Thank you for taking the time to share your feedback and for recommending Micro Center!

Viewing 1201 - 1203 of 1,562 Reviews

Jobs at Micro Center

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

WAREHOUSE Associate - Full Time

Micro Center

Micro Center reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

CSR - Very flexible for college students

Good Group of People - Too Much Pressure to Perform

Final Summation

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