Is Micro Center a good company to work for?

Micro Center has an overall rating of 3.6 out of 5, based on over 1,579 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 62% of employees would recommend working at Micro Center to a friend and 50% have a positive outlook for the business. The best reviews about Micro Center have been left by employees working as Manager , Retail Sales Manager and Technician .

Does Micro Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Micro Center employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Micro Center. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Micro Center?

62% of Micro Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Micro Center 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Micro Center?

Sales Associate (188) , Customer Service Representative (177) , General Sales Associate (116) , Customer Service Representative (CSR) (84) , Retail Sales Associate (56) , Service Technician (45) , Systems Sales Associate (35) , Sales (26) , Warehouse Associate (23) , Computer Technician (17) , Inventory Specialist (16) , Technician (16) , BYO Sales Associate (15) , Manager (15) , Cashier (14)

What are the pros of working at Micro Center according to real employee reviews?

"Good Pay if you are good at sales" ((in 108 reviews)); "The people that I work for are just great and the people I work with are equally awesome." ((in 97 reviews)); "benefits were good and sufficient" ((in 64 reviews)); "Can make good money considering it's retail" ((in 33 reviews)); "So many great employees and discounts" ((in 27 reviews))

What are the cons of working at Micro Center according to real employee reviews?

"bad management for the entire store" ((in 183 reviews)); "Managers don't take complaints to heart." ((in 66 reviews)); "Long hours for low commision" ((in 43 reviews)); "all pay is based on commission" ((in 43 reviews)); "Ive worked there for 3 + years and work life balance is terrible!" ((in 19 reviews))

What are the top reviewed Micro Center locations?

Columbus , Dallas , Houston , Fairfax , Tustin , Madison Heights , Hilliard , Duluth , Rockville , Yonkers , Paterson , Westmont , Cambridge , Westbury , Denver , Marietta , Chicago , New York , Overland Park , Sharonville , Brooklyn , Flushing , Saint Louis Park , Brentwood , Minneapolis , Saint Davids , Baltimore , Towson , Mayfield Heights , Saint Louis

Micro Center reviews

3.6

62% would recommend to a friend

(1,562 total reviews)

Richard M. Mershad

68% approve of CEO

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,562 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Micro Center has an employee rating of 3.6 out of 5 stars, based on 1,562 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews

3.0

Oct 8, 2017

Poor Retention Rate For A Reason

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Most coworkers and managers were pleasant to work with. Employee discounts are a plus.

Cons

Not enough people scheduled. Increasing restrictions in store policy. Cutbacks on employee discounts. Annoying and increased pressure to hit higher, sometimes unrealistic sales goals.

Micro Center Response

8y

Thank you for your time with us and for sharing your perspective. I'd like to learn where you worked and more details about your pain points. Our goal is to give our associates every opportunity to work as many hours as they wish to take care of customers. There should not be threats occurring and I'd like to address that. Please call me directly at 614-850-3150. Angie Miller VP-HR

5.0

Oct 4, 2017

Excellent

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Very Good working environment, people are very friendly and helpful.

Cons

There is non that I could think of.

Micro Center Response

8y

Thank you for sharing your work experience with us and the positive nature of the environment in our Fairfax store. Sincerely, Angie Miller VP-HR

4.0

Sep 25, 2017

CSR

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

You get the sense that Micro Center is run by people who actually understand computer electronics. It's a great place to learn more and generally be around computer culture.

Cons

Management is very fluid. Micro Center seems to enjoy promoting one specific CSR to something called a Floor Manager, which doesn't confer much in the way of a nicer job but rather more responsibilities. It's also very aggressive in its email retention drive, and punishes employees nightly who fail to get the minimum required (despite what station they were working that night).

Micro Center Response

8y

Thank you for your feedback and compliments about how we run our business. It sounds like there was some confusion at the front end and we need to get that cleared up so I will work with your store management team. If you have any further feedback, please call me directly at 614-850-3150. Thanks, Angie Miller VP-HR

Viewing 1249 - 1251 of 1,562 Reviews

Jobs at Micro Center

Warehouse Associate Full Time

WAREHOUSE Associate - Full Time

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER - Pay Range $19.29-$27/HR (Part-Time)

RETAIL COMPUTER TECHNICIAN

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

Micro Center

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Poor Retention Rate For A Reason

Excellent

CSR

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