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      Micro Center

      Engaged Employer

      Micro Center reviews

      3.7

      64% would recommend to a friend

      (1,562 total reviews)

      Richard M. Mershad

      71% approve of CEO

      52% positive business outlook

      Ratings by demographic groups

      Micro Center has an employee rating of 3.7 out of 5 stars, based on 1,562 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      2K reviews
      1.0
      Feb 9, 2025

      They don’t care about you. You’re just another expendable employee here

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      •Paid holidays. •They sell cool tech products.

      Cons

      •Management’s idea of training is follow this guy around and thats it you’re on your own. •Full time position but your hours change as if you were part time. •A commission based position for sales but they have you cleaning the store everyday and unloading a huge commercial truck for $4 an hour. (Slave labor) •Sleazy salesman tactics throughout the entire store. •Constant theft because they don’t believe in proper security for the store. •Bad communication between management and the employees regarding procedures/protocols. •Constant turnover •They don’t pay you to train new workers but expect you to train them anyway •They have no loyalty to their employees. Worked here for a little over a year and generated over a million dollars in revenue with no incidences just to be let go over a $5k loss to the business.

      avatar
      Micro Center Response
      1y
      We appreciate you sharing your experience. We recognize that retail scheduling, with its varied shift times driven by customer demand, can present challenges to work-life balance, and we aim to provide flexibility where possible. Our General Sales associates do have a base rate of $4.00 per hour. However, their total earnings consider both their commission and base pay to determine their hourly rate over a two-week pay period. Right now, our General Sales associates are averaging about $21.00 per hour throughout the company. We continuously evaluate compensation structures and are committed to offering competitive wages and benefits, including commission opportunities that can significantly impact overall earnings. Your feedback is valuable, and we will take it into consideration as we review our store policies and procedures. We're committed to continuous improvement and encourage you to reach out to share specific details so we can address concerns directly. Best - Jennifer Rex - Senior HR Generalist – 614.850.3250
      3.0
      Jan 28, 2025

      Customer Service Representative

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      You can work with the operations manager for flexible scheduling week by week. You have the option for PTO or unpaid vacation days when requested in advance.

      Cons

      Daily metrics are weighted heavily and poor daily metrics get chalked up to a lack of effort when in most cases external factors are the cause.

      avatar
      Micro Center Response
      1y
      Thank you for sharing your experience as a Customer Service Representative. We value your feedback on scheduling and PTO, and we are pleased these aspects have been beneficial. We are committed to continuous improvement across all areas, including reviewing our metrics and performance evaluation processes. We understand the importance of considering external factors and will work to ensure our evaluations are as accurate and fair as possible. Best - Jennifer Rex - Senior HR Generalist – 614.850.3250
      5.0
      Jan 23, 2025

      Goated Workplace

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Awesome management Great pay and reward incentives with commission on top of hourly Great coworkers

      Cons

      Basic Retail cons, bratty customers, karens, and tweakers.

      avatar
      Micro Center Response
      1y
      Thank you for your positive feedback and for sharing your experience at Micro Center. We are glad to hear that you are enjoying your time here, particularly your positive experiences with management and coworkers. We also appreciate your feedback on the challenges of customer service, including interactions with difficult customers. We take your concerns about security seriously. We are always evaluating and improving our security measures to ensure a safe and comfortable environment for both our employees and customers. We will carefully consider your suggestions regarding increased security presence in specific areas of the store. We value your contributions and appreciate you being part of the Micro Center team. Best - Jennifer Rex - Senior HR Generalist – 614.850.3250
      Viewing 124 - 126 of 1,562 Reviews
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      ReviewsMicro Center reviews

      Glassdoor has 1,579 Micro Center reviews submitted anonymously by Micro Center employees. Read employee reviews and ratings on Glassdoor to decide if Micro Center is right for you.