Micro Center reviews

3.6

65% would recommend to a friend

(1,561 total reviews)

Richard M. Mershad

71% approve of CEO

52% positive business outlook

Micro Center has an employee rating of 3.6 out of 5 stars, based on 1,561 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Apr 9, 2013
Recommend
CEO approval
Business Outlook

Pros

Fellow employees all have a passion for technology, chances are that if you are applying here for entry-level positions you will have a lot in common with coworkers. Benefits packages are OK if you are hear long enough to become eligible for them. Employee purchasing is easy and a great value. This is a great job for someone currently in high school or college looking to make some money for the weekends.

Cons

Horrid pay, negotiation will cost you the job offer. Archaic POS system and software. They essentially use DOS screens to make purchases and navigate through their customer database. Terribly disappointing for a technology distributor. Training programs are incredibly dated. Management focuses too much on name and email capture, to their point where it turns customers away. Any benefits or opportunities are based on your ability to capture customers' names and emails. The managers all think incredibly highly of themselves, and it shows. This gives a terrible impression to their new and current employees and causes issues with morale. Additionally, despite their own opinions of themselves they tend to panic when things get busy, either trying to do too much and ending up doing nothing, or just disappearing altogether until things slow back down. Essentially, they are only really useful for scheduling and manager overrides, the store could run by itself without them. High employee turnover due to poor pay.

5.0
Apr 7, 2013
Recommend
CEO approval
Business Outlook

Pros

Great environment and friendly employees. While the hourly positions don't pay much above minimum wage, if you frequent electronic stores the employee purchase savings will more than make up for it. Even as an hourly associate, you have potential to raise your income through commission on service plans and warranties. Scheduling is very flexible. They prefer to hire internally, so there are always opportunities to move to another position within the retail store. There is also an employee referral program that translates into a nice pay bonus if your referral lasts 90 days. There were frequent events to boost employee moral, including picnics, raffles, and game nights where gaming consoles were hooked up to some of the best TVs on display. The company in general is definitely doing something right. Though they are currently a small chain, new stores are being opened every year while competitors shut down in spades. There is an excellent selection of products, and the prices are some of the best in the industry. Many computer components are actively priced to beat online retailers, and I can't count the number of occasions that a customer told me they were there after being dissatisfied by Fry's or Best Buy, or that Micro Center was even RECOMMENDED by one of their employees.

Cons

Again, hourly pay isn't the best but there are opportunities to improve it. My biggest con is how much of my income I spent buying new toys at the employee discount. As a tech-geek, I was definitely a kid in a candy store.

2.0
Mar 26, 2013

Dead End Job

Recommend
CEO approval
Business Outlook

Pros

Management is for the most part polite and reasonable. A lot of give and take at the job. Get to meet many people.

Cons

Poor compensation. Unfair Compensation. Bad Hours. No set Schedule

Viewing 1492 - 1494 of 1,561 Reviews

Glassdoor has 1,578 Micro Center reviews submitted anonymously by Micro Center employees. Read employee reviews and ratings on Glassdoor to decide if Micro Center is right for you.