Is Micro Center a good company to work for?

Micro Center has an overall rating of 3.6 out of 5, based on over 1,578 reviews left anonymously by employees. This rating has been stable over the past 12 months. 65% of employees would recommend working at Micro Center to a friend and 52% have a positive outlook for the business. The best reviews about Micro Center have been left by employees working as Manager , Retail Sales Manager and Technician .

Does Micro Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Micro Center employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Micro Center. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Micro Center?

65% of Micro Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Micro Center 3.1 out of 5 for work life balance, 3.8 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Micro Center?

Sales Associate (188) , Customer Service Representative (177) , General Sales Associate (116) , Customer Service Representative (CSR) (84) , Retail Sales Associate (56) , Service Technician (45) , Systems Sales Associate (35) , Sales (26) , Warehouse Associate (23) , Computer Technician (17) , Inventory Specialist (16) , Technician (16) , BYO Sales Associate (15) , Manager (15) , Cashier (14)

What are the pros of working at Micro Center according to real employee reviews?

"Good Pay if you are good at sales" ((in 108 reviews)); "The people that I work for are just great and the people I work with are equally awesome." ((in 97 reviews)); "benefits were good and sufficient" ((in 61 reviews)); "Good money available if you are good at talking to customers" ((in 34 reviews)); "They have flexible schedules and are willing to work" ((in 30 reviews))

What are the cons of working at Micro Center according to real employee reviews?

"bad management for the entire store" ((in 174 reviews)); "Managers don't take complaints to heart." ((in 69 reviews)); "Long hours for low commision" ((in 45 reviews)); "Hourly pay for all sales members is $4/hr + commission." ((in 39 reviews)); "Ive worked there for 3 + years and work life balance is terrible!" ((in 18 reviews))

What are the top reviewed Micro Center locations?

Columbus , Dallas , Houston , Fairfax , Tustin , Madison Heights , Hilliard , Duluth , Rockville , Yonkers , Paterson , Westmont , Cambridge , Westbury , Denver , Marietta , Chicago , New York , Overland Park , Sharonville , Brooklyn , Flushing , Saint Louis Park , Brentwood , Minneapolis , Saint Davids , Baltimore , Towson , Mayfield Heights , Saint Louis

Micro Center reviews

3.6

65% would recommend to a friend

(1,561 total reviews)

Richard M. Mershad

71% approve of CEO

52% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.4

Senior management

3.4

Compensation and benefits

3.2

Career opportunities

3.1

Work/Life balance

Micro Center has an employee rating of 3.6 out of 5 stars, based on 1,561 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Oct 31, 2012

A great, customer-oriented company philosophy, plagued by overly lenient HR.

Sales

Recommend

CEO approval

Business Outlook

Pros

The company, in theory, values giving the customer the best solution for them, as opposed to suggesting the most expensive item. Upselling isn't discouraged, but misleading is a customer is.

Cons

The company policy is very lenient. One can get away with quite a bit before being fired. As a result, weak leadership will lead to sales associates exploiting their peers, shirking their responsibilities while taking all of the good sales. If you're fortunate enough to have a good supervisor, you will be rewarded and recognized for your work. If your manager is a pushover, the bad apple is going to get all of the good sales while you keep your department tidy.

1.0

Oct 29, 2012

Worked at Micro Center 15 years, became disabled and they terminated me

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

None that I can honestly report - it used to be a good company. Insurance was good.

Cons

Salaries are not competitive, corporate headquarters location discriminates against people with disabilities, people of color and women.

Micro Center Response

12y

Unfortunately, this post contains many inaccuracies as this associate was not terminated due to a disability. She requested several accommodations which were granted. Over time, she was not able to come to work and exhausted all of her leave. She submitted a resignation letter and we worked out a transition to assist her since she had been employed for over 10 years. We work very hard to maintain a professional work environment and I'm sorry that this associate feels differently.

1.0

Oct 23, 2012

Micro Center doesn't know how to treat their employers!

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

They're all about customer service, saving people money, you get commission, and can call out whenever. Store manager is a great leader/ funny. Cool people you work with. some customers can be really cool

Cons

Management doesn't know how to manage. They favorite a lot of people. Management doesn't know how to treat customers. Front end has so much drama that doesn't need to be in the workforce. They like to fire people for doing nothing wrong. The customers can get a little crazy. But the management doesn't do anything. except eat in the cash office.

Viewing 1504 - 1506 of 1,561 Reviews

Jobs at Micro Center

BUILD CHAMPION

St Davids, PA

View job

RETAIL COMPUTER TECHNICIAN

RETAIL COMPUTER TECHNICIAN

RETAIL COMPUTER TECHNICIAN

SERVICE EXPERIENCE ADVISOR

Micro Center

Micro Center reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

A great, customer-oriented company philosophy, plagued by overly lenient HR.

Worked at Micro Center 15 years, became disabled and they terminated me

Micro Center doesn't know how to treat their employers!

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