Is Micro Center a good company to work for?

Micro Center has an overall rating of 3.7 out of 5, based on over 1,579 reviews left anonymously by employees. This rating has been stable over the past 12 months. 64% of employees would recommend working at Micro Center to a friend and 52% have a positive outlook for the business. The best reviews about Micro Center have been left by employees working as Manager , Retail Sales Manager and Technician .

Does Micro Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Micro Center employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Micro Center. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Micro Center?

64% of Micro Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Micro Center 3.2 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Micro Center?

Sales Associate (188) , Customer Service Representative (177) , General Sales Associate (116) , Customer Service Representative (CSR) (84) , Retail Sales Associate (56) , Service Technician (45) , Systems Sales Associate (35) , Sales (26) , Warehouse Associate (23) , Computer Technician (17) , Inventory Specialist (16) , Technician (16) , BYO Sales Associate (15) , Manager (15) , Cashier (14)

What are the pros of working at Micro Center according to real employee reviews?

"Good for experience/semi good for pay" ((in 102 reviews)); "The people that I work for are just great and the people I work with are equally awesome." ((in 99 reviews)); "benefits were good and sufficient" ((in 64 reviews)); "It is pretty good money for work that is not that hard" ((in 32 reviews)); "Good training" ((in 29 reviews))

What are the cons of working at Micro Center according to real employee reviews?

"bad management for the entire store" ((in 177 reviews)); "Managers don't take complaints to heart." ((in 68 reviews)); "Long hours for low commision" ((in 42 reviews)); "Commissions are based on in" ((in 36 reviews)); "Ive worked there for 3 + years and work life balance is terrible!" ((in 17 reviews))

What are the top reviewed Micro Center locations?

Columbus , Dallas , Houston , Fairfax , Tustin , Madison Heights , Hilliard , Duluth , Rockville , Yonkers , Paterson , Westmont , Cambridge , Westbury , Denver , Marietta , Chicago , New York , Overland Park , Sharonville , Brooklyn , Flushing , Saint Louis Park , Brentwood , Minneapolis , Saint Davids , Baltimore , Towson , Mayfield Heights , Saint Louis

Micro Center reviews

3.7

64% would recommend to a friend

(1,562 total reviews)

Richard M. Mershad

71% approve of CEO

52% positive business outlook

Ratings by demographic groups

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Micro Center has an employee rating of 3.7 out of 5 stars, based on 1,562 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews

2.0

Nov 13, 2018

Service Tech

Service

Recommend

CEO approval

Business Outlook

Pros

Handled newest technology. Met some good co-workers and some good customers. On a good day, was actually pretty enjoyable for being retail store work. Insurance was good at least last I knew. If you don't mind a shifting schedule it can be a pro as its retail, you know you gotta work weekends here and there. This does give you time to get things during the work week that are normally closed on weekends. This I did enjoy to a degree.

Cons

Being in service and repair, Columbus heads pushed us to be sales people and get people to buy things they don't really need while servicing systems. Sell backups, virus scanners, hard drive imaging, warranties on everything, ect. Upsell basically. Only really cared about extended warranties as these are made up stock. Doesn't exist. So its "free money" as they put it. Sell the warranty then the product we were told. If you could sell warranty on a pack of paper, you were a national hero. Pay was awful after 9 years and bonuses were made to be out of reach unless you had no soul and didn't mind ripping off customers.

Micro Center Response

7y

Thank you for the time you spent with Micro Center. Both your positive and constructive feedback with be shared with store and corporate leadership. All the best to you as you pursue a new path.

3.0

Aug 31, 2018

Merchandising Operations Specialist

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Stable company, consistent work load.

Cons

Monotonous work, little room for advancement

Micro Center Response

7y

Thanks for taking the time to share about your employment at our corporate office and for the time you spent with us in support of our Merchandising department.

3.0

Jul 20, 2018

Better then most retail.

General sales associate

Recommend

CEO approval

Business Outlook

Pros

I worked at Microcenter of Madison Heights. The management team is very nice and easy to get along with and compared to most retail it is a very nice job.

Cons

The biggest cons come when you work in General Sales. Product is constantly being moved out of your department and your told your not allowed to sell it anymore. You are considered bottom of the barrel and you are treated like it as well. Home office is no help and will only make things worse. After a few cases of harassment to General Sales employees the HR reps from home office came in and told everyone to go leave Microcenter a good review on Glassdoor. If you plan on working at Microcenter just make sure you work hard and get promoted out of General Sales as fast as you can.

Micro Center Response

7y

We are happy to hear that the management team supported you during your time with us. General Sales allows associates to hone their selling and merchandising skills and is a great place to begin your Micro Center career. I'm sorry we were not able to discuss your concerns during our visit but would definitely be interested in understanding how better to help our General Sales associates. Please feel free to reach out at 614-850-3150. Angie Miller VP-HR

Viewing 190 - 192 of 1,562 Reviews

Jobs at Micro Center

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL SALES AND MERCHANDISING ASSOCIATE

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER - Pay Range $19.29-$27/HR (Part-Time)

Micro Center

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Service Tech

Merchandising Operations Specialist

Better then most retail.

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