Micro Center reviews

3.7

64% would recommend to a friend

(1,562 total reviews)

Richard M. Mershad

71% approve of CEO

52% positive business outlook

Micro Center has an employee rating of 3.7 out of 5 stars, based on 1,562 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Jul 3, 2024

Management

Recommend
CEO approval
Business Outlook

Pros

I’ve had some great interactions with management. But they haven’t had the same culture at work since Greg Moore left. Usually you will have great coworkers within your department.

Cons

Having a manic manager who would go around speaking behind your back is crazy. Couldn’t have acted anymore unprofessional at times with a shrill high pitched voice. The lack of decorum at times was stressful.

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Micro Center Response
1y
We value your feedback and take your comments about a former manager's behavior seriously. We strive to create a positive and professional work environment, and your comments about behind-the-back conversations and unprofessional conduct are concerning. We will take steps to address these issues with our management team. We appreciate your kind words about your coworkers and the positive interactions you've had with some managers. Thank you for your contributions to Micro Center. We wish you continued success in your career. Best - Jennifer Rex - Senior HR Generalist – 614.850.3250
3.0
Jul 2, 2024
Recommend
CEO approval
Business Outlook

Pros

Crash course of computer knowledge Hands on immediately

Cons

Labor per hour pay model fuels constant need for upselling. Technician is also expected to run counter and field customer calls.

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Micro Center Response
1y
Thanks for your feedback! We appreciate you highlighting the opportunity to gain valuable computer knowledge and hands-on experience. Micro Center does have an incentive-based environment, which allows technicians to earn additional income/commission on top of their salary based on their performance. We're constantly evaluating compensation structures and looking for ways to improve efficiency for technicians, including workload distribution, to ensure a balance between customer service and technical expertise. We wish you the best in your IT career! Best - Jennifer Rex - Senior HR Generalist – 614.850.3250
Viewing 193 - 195 of 1,562 Reviews

Glassdoor has 1,579 Micro Center reviews submitted anonymously by Micro Center employees. Read employee reviews and ratings on Glassdoor to decide if Micro Center is right for you.