Is Micro Center a good company to work for?

Micro Center has an overall rating of 3.6 out of 5, based on over 1,579 reviews left anonymously by employees. This rating has been stable over the past 12 months. 62% of employees would recommend working at Micro Center to a friend and 50% have a positive outlook for the business. The best reviews about Micro Center have been left by employees working as Manager , Retail Sales Manager and Technician .

Does Micro Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Micro Center employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Micro Center. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Micro Center?

62% of Micro Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Micro Center 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Micro Center?

Sales Associate (188) , Customer Service Representative (177) , General Sales Associate (116) , Customer Service Representative (CSR) (84) , Retail Sales Associate (56) , Service Technician (45) , Systems Sales Associate (35) , Sales (26) , Warehouse Associate (23) , Computer Technician (17) , Inventory Specialist (16) , Technician (16) , BYO Sales Associate (15) , Manager (15) , Cashier (14)

What are the pros of working at Micro Center according to real employee reviews?

"Good pay and hours Good service" ((in 109 reviews)); "The people that I work for are just great and the people I work with are equally awesome." ((in 95 reviews)); "benefits were good and sufficient" ((in 59 reviews)); "Fun work environment" ((in 32 reviews)); "Can make good money considering it's retail" ((in 32 reviews))

What are the cons of working at Micro Center according to real employee reviews?

"bad management for the entire store" ((in 177 reviews)); "Managers have no organization and no favor for old" ((in 68 reviews)); "If you don't, you get reprimanded and your pay gets cut (your commission is based on how much you can upsell customers into buying software, warranties, and credit cards)." ((in 44 reviews)); "Long hours for low commision" ((in 42 reviews)); "Ive worked there for 3 + years and work life balance is terrible!" ((in 18 reviews))

What are the top reviewed Micro Center locations?

Columbus , Dallas , Houston , Fairfax , Tustin , Madison Heights , Hilliard , Duluth , Rockville , Yonkers , Paterson , Westmont , Cambridge , Westbury , Denver , Marietta , Chicago , New York , Overland Park , Sharonville , Brooklyn , Flushing , Saint Louis Park , Brentwood , Minneapolis , Saint Davids , Baltimore , Towson , Mayfield Heights , Saint Louis

Micro Center reviews

3.6

62% would recommend to a friend

(1,562 total reviews)

Richard M. Mershad

68% approve of CEO

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,562 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Micro Center has an employee rating of 3.6 out of 5 stars, based on 1,562 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews

4.0

Apr 3, 2024

Great access to new, upcoming technology and good peoople

General sales associate

Recommend

CEO approval

Business Outlook

Pros

Some great people who are passionate about our love of technology. Useful trainings in my opinion.

Cons

Low base pay outside of "selling hours". Merchandising can be a thorn in your side if not strategic with how you navigate projects or tasks. Website searching and filter parameters are also a bit of a hassle at times.

Micro Center Response

2y

Thank you for taking the time to leave a review. We appreciate your positive comments about the access to new technology and the quality of our training programs. We're always looking for ways to improve employee satisfaction, and we take your feedback regarding base pay and merchandising tasks seriously. We'll be sure to share your insights with the relevant teams for their consideration. We understand your frustration with certain aspects of your role, and we appreciate you bringing them to our attention. We are constantly working to improve processes and tools to enhance the employee experience. Your manager or the IT department are also great resources for suggestions and feedback. Thank you again for your feedback. We wish you continued success in your role at Micro Center! Best - Jennifer Rex - Senior HR Generalist – 614.850.3250

4.0

Apr 1, 2024

Good with the right mindset

Byo sales associate

Recommend

CEO approval

Business Outlook

Pros

* The harder you work, the more you make * Opportunity to travel for vendor events * Good employee purchase program

Cons

* Irregular schedule and retail hours * Management is hit or miss * Low opportunity for career advancement after reaching a specialized sales department

Micro Center Response

2y

Thanks for the honest review! We appreciate hearing about your experience and the opportunities for growth within BYO sales. We're constantly working to improve scheduling, provide consistent management, and offer career development paths. Your input will be considered in these ongoing efforts. Best - Jennifer Rex - Senior HR Generalist – 614.850.3250

4.0

Apr 1, 2024

Hourly + Incentives

Service tech 1

Recommend

CEO approval

Business Outlook

Pros

If you have technical and selling skills you will fit well.

Cons

Too much emphasis on revenue per hour.

Micro Center Response

2y

Thanks for the positive review! We appreciate you highlighting the value of technical and sales skills for Service Tech roles at Micro Center. We understand your feedback about the emphasis on revenue per hour. We strive to balance strong sales performance with exceptional customer service. We're always looking for ways to improve, and your input will be considered during our next review of service department metrics. Best - Jennifer Rex - Senior HR Generalist – 614.850.3250

Viewing 232 - 234 of 1,562 Reviews

Jobs at Micro Center

Warehouse Associate Full Time

WAREHOUSE Associate - Full Time

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

Micro Center

Micro Center reviews

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Reviews by job title

Great access to new, upcoming technology and good peoople

Good with the right mindset

Hourly + Incentives

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