Micro Center reviews

3.6

62% would recommend to a friend

(1,562 total reviews)

Richard M. Mershad

68% approve of CEO

50% positive business outlook

Micro Center has an employee rating of 3.6 out of 5 stars, based on 1,562 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Jan 8, 2024
Recommend
CEO approval
Business Outlook

Pros

Can be laid back at times

Cons

Warehouse does not have AC or Heat

3.0
Jan 7, 2024
Recommend
CEO approval
Business Outlook

Pros

Able to make more with commissions.

Cons

During slow times minimum wage, no bonus. They push for good surveys but all associates get is a pen after 3 really great reviews. Also having commission associations seems to be a secret to customers.

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Micro Center Response
2y
Thanks for the review! We appreciate your insight on the potential for earning through commissions. We understand your feedback regarding slow periods, bonuses, and survey incentives. We strive to offer a competitive compensation package, including opportunities for earning above minimum wage even during slower times. Additionally, while we recognize the value of positive customer surveys, we're always looking for ways to improve associate recognition. Your insights about commission transparency are valuable, and we'll consider how to better communicate its benefits to customers and associates. Best - Jennifer Rex - Senior HR Generalist – 614.850.3250
4.0
Jan 5, 2024
Recommend
CEO approval
Business Outlook

Pros

Simple job with good commision

Cons

Numbers are tracked very precisely

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Micro Center Response
2y
Thank You for the 4-star rating! Our store in Columbus has an outstanding front-end team that knows how to take care of our customers. CSRs although you might think the job can be simple are vital to the overall operation. They are the last contact before the customer leaves the store. This is important because it solidifies how Micro Center is a customer-first company. It also allows them to ask any questions regarding their items and a final opportunity to protect their purchase with our service/protection plans before they leave. As a result, our CSRs have an unlimited earning potential above their hourly rate. You mentioned about tracking the numbers at Micro Center. It is important to have metrics in place to ensure that our associates have the necessary information to improve their performance. I'm glad things are going well and thank you for all you do! Best, Greg Nicolai - Regional HR Manager - 513-344-8018
Viewing 274 - 276 of 1,562 Reviews

Glassdoor has 1,579 Micro Center reviews submitted anonymously by Micro Center employees. Read employee reviews and ratings on Glassdoor to decide if Micro Center is right for you.