Is Microsoft a good company to work for as a Customer Experience Program Manager?

Customer Experience Program Manager professionals working at Microsoft have rated their employer with 4.7 out of 5 stars in 73 Glassdoor reviews. This is a higher than average score with the overall rating of Microsoft employees being 4.0 out of 5 stars. Search open Customer Experience Program Manager Jobs at Microsoft now and start preparing for your job interview by browsing frequently asked Customer Experience Program Manager interview questions at Microsoft .

Does Microsoft pay Customer Experience Program Manager employees well?

Customer Experience Program Manager professionals rate their compensation and benefits at Microsoft with 4.8 out of 5 stars based on 73 anonymously submitted employee reviews. This is 23.3% better than the company average rating for salary and benefits. Find out more about Customer Experience Program Manager salaries at Microsoft.

What are the top reviewed jobs at Microsoft?

Software Engineer (6657) , Senior Software Engineer (1757) , Program Manager (1399) , Software Engineer II (1048) , Software Development Engineer (888) , Senior Program Manager (861) , Product Manager (725) , Intern (690) , Technical Support Engineer (687) , Software Developer (669) , Software Development Engineer (SDE) (631) , Consultant (548) , Software Engineer(Internship) (535) , Director (532) , Project Manager (480)

What are the pros of working at Microsoft according to real employee reviews?

"They provide great benefits and you get a lot of exposure if interested in full time corporate role" ((in 6334 reviews)); "Work/Life balance is good and entirely up to you make it what you want it to be" ((in 5440 reviews)); "Some really great people working in the Inside sales teams and the building is fantastic." ((in 4336 reviews)); "Office had a lot of talented folks when I left in 2023 and a great culture." ((in 4062 reviews)); "A lot of the work is driven by individual performance within a team environment and the pay is good." ((in 2112 reviews))

What are the cons of working at Microsoft according to real employee reviews?

"Bad managers abound and there is not much remedy for that except for leaving the job." ((in 1463 reviews)); "life balance in hardware due to frequent unplanned work travel and evening calls; bloated meetings; some poor management" ((in 1201 reviews)); "Frequent layoffs and zero job security regardless of your performance" ((in 792 reviews)); "Long hours you have to wait till the last customer leave it’s energy consuming some of the customers are unrespectful" ((in 484 reviews)); "Too much politics and exchange of favors rather then meritocracy seriously affect the possibilities to grow and develop inside the company." ((in 317 reviews))

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Microsoft

Microsoft Customer Experience Program Manager reviews

4.7

99% would recommend to a friend

(73 total reviews)

Satya Nadella

99% approve of CEO

99% positive business outlook

Ratings by category

4.9

Culture & values

4.9

Career opportunities

4.8

Compensation and benefits

4.1

Diversity & inclusion

4.1

Senior management

4.0

Work/Life balance

Customer Experience Program Manager employees have rated Microsoft with 4.7 out of 5 stars, based on 73 company reviews on Glassdoor. This indicates that most Customer Experience Program Manager professionals have an excellent working experience there. Microsoft is rated 22% above average by Customer Experience Program Manager professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

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Reviews by job title

73 reviews

5.0

Dec 18, 2025

Great Experience

Customer experience program manager

Recommend

CEO approval

Business Outlook

Pros

Great team, training and ability to grow with the company

Cons

I don't have any cons great time at Microsoft

5.0

Mar 16, 2024

Great company

Customer experience program manager

Recommend

CEO approval

Business Outlook

Pros

Collaborative, aggressive company working on the cutting edge

Cons

Expectations are high, but with support that can be a good thing.

4.0

Mar 1, 2024

Customer Experience Program Manager

Customer experience program manager

Recommend

CEO approval

Business Outlook

Pros

Great employer to work for

Cons

Complex structure which takes time to learn especially working hybrid and not locally

Viewing 1 - 3 of 73 Reviews

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Microsoft Customer Experience Program Manager reviews

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Customer Experience Program Manager

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