Midco Customer Service Representative CSR reviews

Unfair leave policies, refusal to follow accomodations, refusal of bonus pay, unrealistic sales goals. Preferential treatment not based on performance.

Pay is not high enough to deal with their incredibly abusive customer base. Insurance will fight you on everything. I have been off of several major medications while the company insurance that I pay for every month drags their feet. They don’t care about you as a person. Was told my diagnosed mental health issues didn’t matter because they weren’t counted as a disability under the ADA. Midco changes their internal tools every few months, which causes widespread technical issues and makes the job that much more difficult. You will get in trouble for mistakes your manager makes.