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Milestone Technologies

Engaged Employer

Milestone Technologies Service Desk Supervisor/Manager reviews

4.7

99% would recommend to a friend

(7 total reviews)
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Sameer Kishore

95% approve of CEO

7% positive business outlook

Ratings by category

4.7

Culture & values

4.7

Diversity & inclusion

4.7

Work/Life balance

4.6

Compensation and benefits

4.6

Career opportunities

2.2

Senior management

Ratings by demographic groups

Reviews by job title

7 reviews
5.0
Oct 4, 2025

Forever grateful for the opportunity

Help desk technician
Recommend
CEO approval
Business Outlook

Pros

There were opportunities for career growth for sure - you just have to put in the work like anything else. Competitive pay and benefits compared to similar roles at other companies. Milestone took a chance on me when I needed it most in my life. I hope I was able to repay it back with dedication and always trying to do my best. Despite ups and downs, I will be forever grateful for my time with Milestone.

Cons

Outsourced HR reps during hiring process were very grating to deal with - almost to the point where it felt like I wouldn't get the job after a job offer was made - simply because they didn't hear back from my references... Senior management (L3/L4) was very disconnected from the actual work the L1s were doing, to an embarrassing degree. Causing major problems with how the business operated, and burnout of L1s. It seems improved from when I joined 3 years ago, but needs work. Individual orgs feel disconnected from Milestone as a whole.

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Milestone Technologies Response
8mo
We are so pleased to hear you had a 5-star experience with Milestone! The community that we build together is our greatest strength and part of what makes a great work experience for our employees. We will use your feedback to adapt and improve our operations and employee culture.
4.0
Feb 8, 2024

Good employee culture

Service desk analyst
Recommend
CEO approval
Business Outlook

Pros

Good Work Culture work with top companies

Cons

low hikes benefits could be better

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Milestone Technologies Response
2y
It's awesome to hear that you value Milestone Technologies work culture and clients. We hope you will consider working with us again in the future. Thanks for sharing!
3.0
Feb 3, 2024

Milestone

Service desk
Recommend
CEO approval
Business Outlook

Pros

Good company and collaborative team

Cons

nothing I can think of for now

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Milestone Technologies Response
2y
Thank you for taking the time to leave a review! We're happy to hear you're enjoying your time with us.
Viewing 1 - 3 of 7 Reviews
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