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Milestone Technologies

Engaged Employer

Milestone Technologies reviews

3.8

71% would recommend to a friend

(922 total reviews)
avatar

Sameer Kishore

80% approve of CEO

62% positive business outlook

Milestone Technologies has an employee rating of 3.8 out of 5 stars, based on 922 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Milestone Technologies employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

922 reviews
2.0
Aug 5, 2015

The money is good, that's it.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay is very competitive for the area. The company s fairly easy as far as the interview process goes. They try to be a fun and upbeat center providing fun things along the way.

Cons

Upper management is impossible to communicate with. Most support groups are over-worked and under appreciated. There is little communication across support groups so things often end up misconstrued. Things change often and very last minute, so if you can't keep on your toes this isn't a good fit. If you are hoping for raises and a professional work environment, the Chico Contact Center is not the place for you.

1.0
Apr 25, 2014
Recommend
CEO approval
Business Outlook

Pros

This company at the Chico location has amazing agents and supervisors. The people left there are some of the best that I ever worked along side throughout my employment history.

Cons

Continual changes without proper planning and consideration on the impact on the workforce. It's a "do as I say" mentality without any room for questions or input. The management team is by far the most toxic group of leaders I've ever experienced. Hostile work environment with management cursing at staff and rushing around like dictators on a daily basis. The labor board would have a field day with the complaints from this place due to local management. Decisions are made without human consideration. Schedule changes are random and if it doesn't work for an employee, you're told to choose between work, school or your family. Definitely nothing like what was represented when Milestone came to Chico wth false promises. When a system doesn't work, management rushes to make sudden changes without learning the mistakes and thinking through things before implementing changes. Employees feel stuck with constant reminders that they can't find another job that pays as well. Managers are chosen randomly, not based on skills or experience, but who the Leadership team likes on a personal basis. If you're quiet and keep your head down to do your work, you're overlooked for career opportunities. If you speak up, you're belittled and intimidated. Poor values displayed by management. The head of Workforce is too flirtatious with female agents and it's a sexual harrassment case waiting to happen. They even laid off within the first six weeks of hiring a mass amount of people. NO wonder only a few accepted a call back. Wake up CEO Prem. Do something before the people of Chico run you out for letting these things go on.

1.0
Feb 14, 2017

Executive Leadership running this company to the ground

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

can't think of any and RUN away don't walk if approached by this company

Cons

incompetence runs amok at all levels. executives just care about getting the company sold (strategic goal for this year) and probably lining their pockets. Services are lackluster and they don't know how to run a company - nepotism, favoritism is what gets you a promotion even if they don't have the skills. I don't know why anyone would buy or partner with such an incompetent service company.

Viewing 7 - 9 of 922 Reviews

Glassdoor has 1,073 Milestone Technologies reviews submitted anonymously by Milestone Technologies employees. Read employee reviews and ratings on Glassdoor to decide if Milestone Technologies is right for you.