I worked at Mindbody for nearly 7 years and began at tge company in the days where Rick Stollmeyer (creator of MB along with Blake Beltram) was still the CEO. When Rick left and Fritz took over, there was a feeling of hope on my end that someone with more gusto and who was a bit more militant could be good for the company and its future. However, everything enjoyable about the company and its culture diminished quickly. Fritz's style of communication is severely lacking considering his years of experience at other large companies (something he loved to frequently mention). He spoke vaguely and indirectly about important topics and would comment on world events/issues in the same way. I saw many tenured, talented low-, mid,- and high-level managers who loved the company to their core, leave or be pushed out under Fritz. He implemented a companywide review system wherein only 1 person in the department could receive a score of 'above average' and the rest were left at 'average' or below. I spoke to many managers about this new process and they too were not only upset and frustrated with it, but were also completely uninformed about the process as a whole the first year they rolled it out (end of 2022/of 2023 I believe). Fritz is brash, rude, and thinks he's the smartest person in the room. He loves to boast about his time with Microsoft and his 'friendship' with Elon Musk. As an employee that went through this change in CEO, I can tell you we were left feeling confused, abandoned, and unsupported.
A couple more points -- To get rid of an employee who is not working out (we had one in my time in the department), there were mountains of bureaucratic processes needed to follow in order to even get the person put on a PIP to begin their 'probation' period before termination. In my department, there was no pathway toward future promotion once reaching senior level.
