Mindex reviews

3.7

65% would recommend to a friend

(110 total reviews)

Marc Fiore

61% approve of CEO

48% positive business outlook

Mindex has an employee rating of 3.7 out of 5 stars, based on 110 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Reviews by job title

110 reviews
2.0
Sep 22, 2023
Recommend
CEO approval
Business Outlook

Pros

Remote work with some flexibility built in. Excellent onboarding, they clearly invested a lot of time into remote onboarding. They give growth opportunities to people who seek them and have solid learning resources. The pay is good for the region though I've heard the benefits have been getting worse

Cons

I previously would have given the company a high rating (with some trepidation about the client) but somewhere around mid 2022 there was serious shift. Anxiety was up, unrealistic expectations became the norm and hypocrisy was rampant (ex. Don't work overtime but also get everything done or else) They go on and on about their great culture but they won't prioritize employee well-being over the client. Their largest client (Paychex) currently has a very toxic work culture and poor mid level leadership but Mindex won't advocate for their staff (your will be a disposable resource if that is what it takes) it can be very jaring because it was a great place to work for a long time. While I wouldn't recommend working here to a friend I would say it is still worthwhile to work there if you need a gig but to be cautious, look out for yourself because they won't. Remember that a company is not your friend, even if they pretend to be.

avatar
Mindex Response
2y
Thank you for your review. While your experience is not what we strive for, we will incorporate your feedback into our on-going efforts to improve experiences at Mindex. Your comments will be shared with HR and leadership. Best of luck in your next endeavor.
4.0
Jul 17, 2023
Recommend
CEO approval
Business Outlook

Pros

Great people with a good work life balance

Cons

Implemented "Unlimited" PTO where you are required to justify you're time off if they consider it too much. Too much is subjective. This is a concerning change in the more laid back culture of the company.

5.0
May 18, 2023
Recommend
CEO approval
Business Outlook

Pros

There is room for improvement. Pretty big promotions and team movements after the annual performance review. Excellent culture as well. Allow working remotely.

Cons

Some of the tools are outdated/

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Mindex Response
3y
Thanks for taking the time to leave us a five star review! We're glad to hear that you enjoy the culture, we strive to make Mindex a great place to work!
Viewing 52 - 54 of 110 Reviews

Glassdoor has 128 Mindex reviews submitted anonymously by Mindex employees. Read employee reviews and ratings on Glassdoor to decide if Mindex is right for you.