Mini Mall Storage reviews

2.8

35% would recommend to a friend

(41 total reviews)

39% positive business outlook

Mini Mall Storage has an employee rating of 2.8 out of 5 stars, based on 41 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Mini Mall Storage employee rating is 25% below average for employers within the Real Estate industry (3.8 stars).

Reviews by job title

41 reviews
1.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

The best part of my experience was the coworkers. Every team member I interacted with was genuinely kind, helpful, and supportive. They were willing to answer questions, offer guidance, and made an effort to help me learn the role. While my experience with management was disappointing, I can honestly say that the employees working at the property level were good people who deserved recognition for their professionalism and support.

Cons

The regional manager’s leadership style felt overly micromanaging and unapproachable. During my brief time with the company, I did not feel welcomed or supported as a new employee. Communication often came across as rude, dismissive, and impatient, which made it difficult to feel comfortable asking questions during training. I frequently felt talked over and did not feel I was given an opportunity to fully express concerns or ask for clarification. As a result, the onboarding experience was stressful rather than encouraging. New employees need guidance, patience, and a supportive environment while learning a new role, and unfortunately that was not my experience.

1.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work and get to work on various self storage transactions that keep you on your toe

Cons

Very long hours, compensation below market

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Mini Mall Storage Response
3w
Thank you for sharing your feedback and perspective. We’re glad to hear you value the variety of work and flexibility that come with being part of a growing organization. As we grow quickly, we know that new opportunities can also bring new challenges. We’re committed to continually evaluating and improving our processes and programs, using market insights to guide our evolution. We’re grateful for the dedication and contributions of our team members as we shape our future together. If you’d like to share more feedback or talk about your experience, we encourage you to reach out to your leader or our People & Culture team at peopleandculture@minimallstorage.com. Thank you again for your contributions to Mini Mall Storage!
2.0
Jan 20, 2026

People are disposable

Recommend
CEO approval
Business Outlook

Pros

Good pay. Good culture at head office

Cons

Company has 0 hesitation to make layoffs. More money then common sense.

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Mini Mall Storage Response
4mo
Thank you for sharing your perspective. We recognize that experiences can vary and appreciate your feedback on company structure and culture, which helps us continue to evaluate and improve how we support our teams.
Viewing 1 - 3 of 41 Reviews

Glassdoor has 43 Mini Mall Storage reviews submitted anonymously by Mini Mall Storage employees. Read employee reviews and ratings on Glassdoor to decide if Mini Mall Storage is right for you.