Miro reviews

3.6

62% would recommend to a friend

(616 total reviews)
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Andrey Khusid

68% approve of CEO

46% positive business outlook

Miro has an employee rating of 3.6 out of 5 stars, based on 616 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Miro employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

616 reviews
3.0
Apr 29, 2024

This used to be a great company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- The product is great, fun, easy-to-use, and fun to sell. - The offices are awesome with great benefits, snacks, drinks, coffee bar (and barista), and lots of collaborative workspace. - The culture is collaborative, but to a fault (see cons) - Colleagues are kind, friendly, and wiling to help each other out. Everyone is brilliant, but not egocentric.

Cons

- Poor leadership. C-level execs are woefully disjointed. - There are too many meetings for the sake of meetings. Leadership wants to appear impactful but are really just adding needless work when people are already swamped. Too many customer-facing calls needlessly involve multiple managers who don't add value. It makes it seem as if IC's can't be trusted and leaders are looking for reasons to pat themselves on the back. - When there's a problem heads will roll and individuals are sacrificed and replaced when the organization should really step back to identify, strategize, and actually address the root cause. The environment just feels desperate. - The culture is broken. People are burnt out and disengaged. Feedback is recognized but not actioned. Leadership is cliquey. - Most of the people management positions have no idea what they are doing and only got in those positions by being in the right place (hyper-growth start up) at the right time (pandemic). With the market shifting, the company mainly only hires from competitors to acquire inside knowledge instead of recognizing existing talent. - Not very remote-friendly. If you are in one of the [office] hubs, you're expected to be in the office 2x/week although executives never show up. If you're fully remote you are a second-class citizen and will have less recognition and growth opportunity. If you're an executive, no matter where you are, somehow none of this seems to apply. - Constant restructuring and too much pivoting on strategies. More than your average tech company of this size.

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Miro Response
1y
Hi there, Thank you for taking the time to share your experience with us. We appreciate your feedback, as it allows us to identify areas where we can make necessary improvements. As an organization, we've reached significant milestones and achieved numerous successes throughout our journey. Our commitment to our mission and creating a lasting impact in the market remains strong, and we know that to be successful in both, we need to transform—responding to the needs of our customers, the evolving technological landscape, and Mironeers. However, transformation is rarely an easy pursuit and often feels messy. We know that there have been changes in both structures and priorities, but we’re moving into a new era with a clear direction and vision. We'll need to work through this transformation by applying the Miro Mindset, leaning into our shared Values and Miro Behaviors and working to refine our culture and ways of working for the next chapter of our journey. Thank you again for your feedback, and we hope you stay with us as we move forward on this exciting journey. Ben Craig - Chief of Staff
4.0
Apr 25, 2024

Identity crisis but fixable

Recommend
CEO approval
Business Outlook

Pros

Product itself and very talented diverse colleagues

Cons

Internal chaos and lack of focus, too much at once

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Miro Response
2y
Hello, Thank you for taking the time to share your feedback. We hear your concerns regarding the lack of focus and internal chaos. As our company continues to evolve and mature after a period of hyper-growth, we are actively addressing these challenges and implementing measures to enhance communication, streamline processes, and foster a more cohesive and efficient work environment. However, it's important to note that these changes take time to implement effectively. Thanks again for sharing your thoughts with us, and we appreciate your patience as we work to improve. Ben Craig, Chief of Staff
2.0
Apr 23, 2024

Not worth the high pay

Recommend
CEO approval
Business Outlook

Pros

High salaries Attracted smart people to learn from Good perks

Cons

Toxic workplace culture Inappropriate behavior from seniors Lack of support from HR Retaliation for reporting

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Miro Response
2y
Hi there, Thank you for taking the time to share your feedback about your experience at Miro. We take all allegations of a toxic workplace culture and inappropriate behavior very seriously. As a company we are committed to fostering a safe, respectful, and inclusive work environment for all employees. We understand your concerns and want to assure you that any acts of retaliation and inappropriate behavior are thoroughly investigated in a fair and impartial manner, when reported. We encourage everyone to report such instances and provide several different ways to do so, including an anonymous hotline if you feel more comfortable not disclosing your identity. In the meantime, we are reviewing our internal procedures to ensure we are fostering a positive and respectful work environment for all employees. We appreciate your willingness to bring these matters to our attention. Lauren Shaw- Head of Employee Relations and Performance Management, People Ops
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Glassdoor has 715 Miro reviews submitted anonymously by Miro employees. Read employee reviews and ratings on Glassdoor to decide if Miro is right for you.