Upward mobility by position is a problem because of a lack of career path and open opportunities. Some positions have various levels, but management does not do a good job of providing tangible actions necessary for moving into a higher level. Some internal departments, such as IT have a poor reputation for service. This is generally because the Boar of Directors is frugal when it comes to expanding the employee population. Some areas are simply understaffed.
Where the company does pay bonuses annually, the annual raise is limited to 2-3% which is not in line with inflation.
The CEO is RARELY seen by employees.