Punitive treatment of illness/FMLA. After developing chronic health issues, I was placed under vague, shifting expectations. Despite meticulous self-documentation, I was treated as failing without measurable goals.
Management instability. I cycled through multiple managers in a short period, each with conflicting priorities, leaving me without consistent support.
Favoritism and blurred boundaries. A small leadership clique controlled opportunities and perception. If you weren’t in that inner circle, you were disposable.
HR complaints went nowhere. I made a formal complaint regarding FMLA discrimination and never heard back - my concerns were ignored. For a company selling HR compliance tools, this was staggering hypocrisy. Additionally, an HR-adjacent employee made sexual advances towards me after going to him for help.
Weaponized performance management. Positive feedback flipped to punitive at the drop of a hat, depending on politics rather than results.
Layoffs and offshoring. Skilled CS/CX employees are laid off and quietly replaced with cheaper offshore labor, eroding client support and internal morale.
Over-acquisition without capacity. Mitratech keeps buying companies while failing to support the influx of employees or integrate cultures responsibly.
