Moda Health Customer Service Representative reviews

You can work from home, yet they monitor every minute you are on the phone or on mute. Decent pay, but not worth it.

If you’re likeable, show up on time, and do the bare minimum; then you’ll do well. Management consists mostly of people who were promoted seemingly not on merit but grew into their roles. I would accuse them of being to accommodating. Most of their troubles internally stem from not telling people ‘no’ or holding any workers accountable for mediocrity.