1.0
Apr 27, 2026
Thorough training but unrealistic expectations and high turnover
Former employee, less than 1 year
Recommend
CEO approval
Business Outlook
Pros
Training is definitely a thorough process with excellent instructors.
Cons
Memorizing a 30 page script is unreasonable and extremely difficult. You read that correctly - 30 pages, single spaced. You must be vetted out on it prior to engaging customers. If you're not able to do it, virtually word-for-word, you'll be terminated. Also, every sales call must be closed on the first appointment. If it's not, another rep will be sent in, and they'll get the commission, as 90% of prospects need to "think about it," no matter how many objections you overcome. Convincing a prospect to invest in a 25 year loan is a tall order. Turnover rate is extremely high, allowing the company to keep any earned revenue from sales generated.
