Morningstar reviews

Thanks so much for your feedback. We've definitely built and acquired a great many products over 30+ years. No doubt about that! For many of the older products, our challenge is to reduce and retire complexity that's been introduced over time. I'm sure that's not always fun. Like most organizations our size, I'm sure there are great managers and some who have room for improvement. My goal is to bring consistency to our leadership and I've been skipping levels of management to talk to people like you to find out what is working well and what is not. You don't have to wait for me to find you though, because you can always come speak to me. I'd love to hear from you.

Ow. Since you took the time to write this scathing review, I have to assume that you're not happy at Morningstar, that you feel no one in technology leadership will listen to you, and that you feel our best days are behind us. That's certainly not the state of mind I want anyone in our technology organization to be in. It's the exact opposite. I want you to love coming to work. I'll do my part. Since I assumed the role of CTO last August, I'm now at the top of senior IT leadership and I take your comments very seriously. I obviously cannot know who you are referring to when you say "they", but "they" cannot possibly be our entire senior IT leadership team. I'd encourage you to come talk to me about your concerns. I need to hear what's behind these comments. Our technology town hall meetings consistently receive very positive reviews as we try to cover a wide variety of important and relevant topics. Most recently, we shared information about re-imagining and optimizing our data architecture to unleash even more value. We talked about leveraging alternative infrastructure to reduce complexity, improve performance, and remove developer friction. We talked about security, disaster recovery, and uptime. I think you'd agree that these are all important topics for us to share with the broader technology organization. The technology town hall meetings provide a great way to reach the most people. We all need to bring out the best in each other. I don't believe our best days are behind us and neither should you. Thanks for your feedback. The coffee machines are pretty good, aren't they?