Mr. Handyman reviews

4.2

74% would recommend to a friend

(195 total reviews)
avatar

Brian Meussner

69% approve of CEO

78% positive business outlook

Mr. Handyman has an employee rating of 4.2 out of 5 stars, based on 195 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Mr. Handyman employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

195 reviews
4.0
Sep 20, 2022
Recommend
CEO approval
Business Outlook

Pros

The pay is decent but, when you factor in the company vehicle and gas card it really is top notch. The goal of making the entire process a universal standard and knowing others are doing the same wearing the same brand, driving the same van makes it even more of a pride thing. They pay you well to perform, you help a lot of people that when you finish are grateful for your service and that ultimately makes it fullfilling. I've been in the trades a long time(even owned my own business), when this opportunity arrived I knew I was going to be a good fit. If you are skilled at multiple trades and enjoy multiple challenges and like meeting people this is the place to work for sure.

Cons

Office staff can be unfeeling towards the needs of the job. Once someone is scheduled the client then stops trying to find a company to do the job. if it happens that what is needed is not what was in the original description and throws off the scheduling they will tank the job and have you leave it even if it's important and you're leaving them in a bad way since they have to restart the process with a whole different area to address. When you show up most clients are skeptical and you cost a fortune, your job is to win their confidence with your knowledge of the topic and then out perform their expectations...to the client you are Mr. Handyman. Leaving them with unresolved issues that could be addressed is difficult sometimes.

3.0
Sep 15, 2022
Recommend
CEO approval
Business Outlook

Pros

Provided work van and ipad

Cons

It is a national franchise that is set up well for the owners to make great money over charging people that do not know how to fix things around their house! This Companywide approach is the responsibility of the flow technicians that are constantly forced into situations Of impossible success

3.0
Sep 2, 2022
Recommend
CEO approval
Business Outlook

Pros

Company vehicle provided, decent hourly pay

Cons

It's a weird business model. Because customers are told that they are paying an hourly rate, they are breathing down the technicians neck the whole time they are working. Also, because the company relies so much on online sales, customers blackmail the management with the threat of bad reviews in order to lower the price after that fact.

Viewing 79 - 81 of 195 Reviews

Glassdoor has 212 Mr. Handyman reviews submitted anonymously by Mr. Handyman employees. Read employee reviews and ratings on Glassdoor to decide if Mr. Handyman is right for you.