MuleSoft reviews

3.7

54% would recommend to a friend

(590 total reviews)
avatar

Brent Hayward

77% approve of CEO

42% positive business outlook

MuleSoft has an employee rating of 3.7 out of 5 stars, based on 590 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MuleSoft employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

590 reviews
1.0
Jul 10, 2016
Recommend
CEO approval
Business Outlook

Pros

Good development technology Good sales training

Cons

The company doesn't practice what they preach [internally] (digital transformation, integration, etc). Small portfolio of products and not very rich features within the product set No right strategy within the organisation right from product, sales, operations etc. Managers go "cold" when they know you have a PoV (Point of View) and if your opinion does not match their view point. Too many and un-neccessary sales trainings for non-sales employees No work life balance. No work from home benefits. Senior Management expect employees to work in sweat shops rather than appreciate what they deliver.

avatar
MuleSoft Response
9y
I'm very sorry that you feel this way, as it is certainly not in our ethos or our intention to treat employees as anything but valuable contributors and an equal part of a growing, successful team. Your feedback about company processes and our Sales organization is something I take to heart, and I would be more than happy to speak to you about this so that we can take that feedback and improve the experience for you. We are by no means perfect and encourage employees to let us know when anything seems off or needs to be changed. Thank you for the contribution you've made to the company and for bringing opportunities for improvement to my attention.
2.0
Nov 18, 2015
Recommend
CEO approval
Business Outlook

Pros

Pre-IPO benefits, good salary, company is growing, innovation centric product company

Cons

Unstructured and hyped under the name of start-up culture

1.0
Nov 29, 2017

Glorified and Overrated

Recommend
CEO approval
Business Outlook

Pros

Good products and smart people.

Cons

1. Brainwashing of Sales culture. 2. Some individuals have no idea of what are Software, Project Management or just Management. It is very scary! 3. Salaries are just in the average. People think that they are really good. Sorry, they aren’t. 4. Not many benefits. Sorry again, I don’t think that “PC or Mac” or “Annual Meetup” are benefits. 5. Brainwashing part II, MuleSoft “has” its core values: - "Be fearless", BUT speaking up and feedback were provided but the management simply ignore them. - "Own it", BUT I can see that the only people who "own it" are always the same. A lot of issues are created internally by MuleSoft (not even the Customers or prospects) and some of the others are fixing it. - "Make it awesome", yes, the technical folks are trying to make it awesome BUT nobody really care about it. - "Be a good human", the workplace was previously great and is now very unpleasant. Some people (fortunately few) are assertive and are not listening to the others. 6. Hiring process can be complex and long. A lot of good candidates realize that it is not worth it and drop during the process Finally, I have seen a lot smart techie people leaving. A Technology company without these folks is an empty shell.

avatar
MuleSoft Response
8y
This was extremely tough to read, as our goal is that every person feels challenged and supported. It seems like there is a disconnect with our core values, which are the foundation of who we hire and what we strive to be. I wonder how there can be such a mismatch, and while you mention that you provided feedback to leadership, I would urge you to come find me and let’s talk through what has brought you down so much. I have utmost confidence and pride in the team we have built in Sydney—our latest engagement survey shows that Muleys 21:1 would recommend MuleSoft as a great place to work—but I understand that there are exceptions. I hope you’ll find the time to connect with me in person. Regards Will
Viewing 388 - 390 of 590 Reviews

Glassdoor has 681 MuleSoft reviews submitted anonymously by MuleSoft employees. Read employee reviews and ratings on Glassdoor to decide if MuleSoft is right for you.