Does My Wireless pay their employees well?

According to anonymously submitted Glassdoor reviews, My Wireless employees rate their compensation and benefits as 2.1 out of 5. Find out more about salaries and benefits at My Wireless. This rating has decreased by 14% over the last 12 months.

How satisfied are employees working at My Wireless?

13% of My Wireless employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated My Wireless 2.3 out of 5 for work life balance, 2.1 for culture and values and 2.1 for career opportunities.

What are the top reviewed jobs at My Wireless?

General Manager (16) , Retail Sales Associate (15) , Sales Representative (14) , Assistant Manager (9) , Manager (7) , Retail Store Manager (7) , Sales Associate (7) , Customer Service Representative/RSA (3) , RSM (3) , Store Manager (3) , Assistant Store Manager (2) , Assitant Manager (2) , Associate (2)

What are the pros of working at My Wireless according to real employee reviews?

"Culture is good and most good sales people enjoy coming to work." ((in 8 reviews)); "Friendly coworkers and supportive team environment." ((in 6 reviews)); "Good leadership Decent commission Good learning sales job" ((in 5 reviews)); "Easy, 401k , benefits, comission, downtime" ((in 4 reviews)); "flexible schedule and quick money" ((in 4 reviews))

What are the cons of working at My Wireless according to real employee reviews?

"1.) Worst higher up management is terrible ." ((in 19 reviews)); "low pay and you need to do a lot." ((in 10 reviews)); "Upper management are clueless as to how to actually sell any services." ((in 9 reviews)); "No training process" ((in 7 reviews)); "Managers that are there are always lost and have you doing there job or writing you up for not doing there task for them." ((in 5 reviews))

What are employees saying about My Wireless layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about My Wireless layoffs and their outlook for job security at My Wireless in 2026.

What are the top reviewed My Wireless locations?

Las Vegas , Houston , Los Angeles , Honolulu , Santa Ana , Chicago , Weslaco , Cerritos , San Diego , San Francisco , Phoenix , Austin , Dallas , Poway , Troy , Grand Rapids , Corpus Christi , Pearland , Texas City , Alamo , Edinburg , San Antonio , Hilo , San Juan , Rochester , Fort Wayne , Mishawaka , Beverly Hills , Diamond Bar , Downey

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My Wireless

My Wireless reviews

2.3

13% would recommend to a friend

(151 total reviews)

Shawn Yeh

23% approve of CEO

20% positive business outlook

Ratings by category

2.9

Diversity & inclusion

2.3

Work/Life balance

2.1

Culture & values

2.1

Senior management

2.1

Compensation and benefits

2.1

Career opportunities

My Wireless has an employee rating of 2.3 out of 5 stars, based on 151 company reviews on Glassdoor which indicates that most employees have an average working experience there. The My Wireless employee rating is 34% below average for employers within the Telecommunications industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

151 reviews

4.0

Apr 11, 2025

Advantage for being ASM

Assitant manager

Recommend

CEO approval

Business Outlook

Pros

Customers will come to you because of trust and knowledge. If store does well then you also get extra bonus. A Lot of opportunity to make commission with everything you sell. You really have to be strategic and ensure customers are happy and not canceling service. There is a lot of room to improve and rank up as long as you are good in sales and know what you are doing.

Cons

Customers angry or false acquisitions because of Authorized Dealer.

1.0

Apr 11, 2025

Core Values are a Joke

Customer service representative/rsa

Recommend

CEO approval

Business Outlook

Pros

While I always strive to provide a balanced perspective, it's difficult to identify any significant pros from my time here. The work environment was consistently high-pressure, with little regard for employee well-being or long-term

Cons

While the company promotes values such as trust, engagement, open-mindedness, meaningful relationships, and winning together, my experience did not reflect these principles in practice. There appeared to be a disconnect between the stated values and the day-to-day culture and decision-making. An organization widely regarded for its unfavorable working conditions,Notorious for poor leadership company with a reputation for being exceptionally difficult to work for, due to systemic issues in management and employee treatment.

1.0

Apr 3, 2025

Choose elsewhere.

Assistant store manager

Recommend

CEO approval

Business Outlook

Pros

none at all. choose somewhere else

Cons

everything. this company is falling apart and i have no clue how they’re still in business.

Viewing 25 - 27 of 151 Reviews

Jobs at My Wireless

Scheduling Specialist - English Bilingual