Is NAPA Auto Parts a good company to work for?

NAPA Auto Parts has an overall rating of 3.4 out of 5, based on over 1,962 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 50% of employees would recommend working at NAPA Auto Parts to a friend and 40% have a positive outlook for the business. The best reviews about NAPA Auto Parts have been left by employees working as Sales Representative , General Manager and Sales .

Does NAPA Auto Parts pay their employees well?

According to anonymously submitted Glassdoor reviews, NAPA Auto Parts employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at NAPA Auto Parts. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at NAPA Auto Parts?

50% of NAPA Auto Parts employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NAPA Auto Parts 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at NAPA Auto Parts?

Store Manager (108) , Counter Sales Representative (76) , Assistant Manager (50) , Warehouse Associate (48) , Delivery Driver (44) , Sales Associate (43) , Driver (41) , Manager (34) , Warehouse Worker (27) , Outside Sales Representative (22) , Parts Specialist (22) , Assistant Store Manager (21) , Dispatcher (17) , Sales (15) , Counter Sales Associate (13)

What are the pros of working at NAPA Auto Parts according to real employee reviews?

"At the right locations the people can be a great thing to be around; whether they’re retail customers or even your coworkers." ((in 137 reviews)); "Money to be made and benefits are good" ((in 119 reviews)); "Great coworkers and a fun atmosphere" ((in 41 reviews)); "Employees are friendly and it is almost like a family" ((in 28 reviews)); "Flexible schedules with many locations to choose from." ((in 18 reviews))

What are the cons of working at NAPA Auto Parts according to real employee reviews?

"Pay is low and customer service expectation is high." ((in 130 reviews)); "poor management can affect job morale" ((in 97 reviews)); "Local upper management seamed over worked as well." ((in 59 reviews)); "Long hours and weekends a must" ((in 47 reviews)); "Manager rude and disrespectful to customers" ((in 38 reviews))

What are employees saying about NAPA Auto Parts layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about NAPA Auto Parts layoffs and their outlook for job security at NAPA Auto Parts in 2026.

What are the top reviewed NAPA Auto Parts locations?

Atlanta , Charlotte , Dallas , Houston , Tampa , Chicago , Denver , Minneapolis , Columbus , Jacksonville , Salt Lake City , Sacramento , San Diego , Portland , Norcross , Grand Rapids , Greensboro , Detroit , Fort Wayne , Orlando , Boise , Oklahoma City , Indianapolis , Fresno , Ontario , Miami , Phoenix , Billings , Seattle , Marietta

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NAPA Auto Parts

NAPA Auto Parts reviews

3.4

50% would recommend to a friend

(1,905 total reviews)

Will Stengel

44% approve of CEO

40% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.2

Culture & values

3.1

Work/Life balance

3.0

Compensation and benefits

3.0

Career opportunities

2.9

Senior management

NAPA Auto Parts has an employee rating of 3.4 out of 5 stars, based on 1,905 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NAPA Auto Parts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Dec 8, 2014

Old-school corporation that pays the bills.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Gets interesting when someone needs a non-traditional solution to a problem. For example, today I helped a landscaper plug some nozzles on a salt sprayer. Tried rubber caps, didn't fit. went thru a few ideas til we went to the brass fitting section. Used 1/4" NPT plugs that fit like they were made for it. Problem solved, customer satisfied.

Cons

Mostly corporate drudgery. Also, stores in my region are run on bare minimum of staff. Burn out is common. They're also seem to not trust technology.

5.0

Dec 1, 2014

Napa is a very semi fast paced job with a good salary and friendly co workers.

Warehouse worker

Recommend

CEO approval

Business Outlook

Pros

salary increases every 6 months by 50 cents training is efficient and helpful co workers are genuinely nice

Cons

a lot of heavy lifting

3.0

Nov 12, 2014

love working for NAPA Auto Parts, great people new equipment awesome atmosphere. You are on your own with your route making sure all jobbers and customers are satisfied with your delivery, it's about you being efficient fast with your shipments on nightly basis.

Driver/warehouse

Recommend

CEO approval

Business Outlook

Pros

Napa has outstanding benefits 5 day work week off weekends you are basically your own boss have nothing bad to say about them

Cons

working 10 to 12 hours per shift salary basis is tough for a family man with children or a person who wishes to spend time with this family

Viewing 307 - 309 of 1,905 Reviews

Jobs at NAPA Auto Parts

Warehouse Distribution Center Associate

Distribution Center Loader

Delivery Driver for NAPA Auto Parts (Full Time)

Conroe, TX

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Delivery Driver for NAPA Auto Parts (PT and FT)

Saraland, AL

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Delivery Driver for NAPA Auto Parts (Full Time)

Tomball, TX

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