NAPA Auto Parts reviews

3.4

50% would recommend to a friend

(1,903 total reviews)

Will Stengel

44% approve of CEO

40% positive business outlook

NAPA Auto Parts has an employee rating of 3.4 out of 5 stars, based on 1,903 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NAPA Auto Parts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Nov 14, 2023
Recommend
CEO approval
Business Outlook

Pros

Working in corporate, NAPA doesn't FEEL like its corporate most of the time. Despite being a massive, international company, it honestly feels like working with a nice, mid-sized company where you're on a first name basis with most of your coworkers. Everyone I've worked with has been incredibly friendly, receptive, and accommodating. Salary, benefits, and perks are all good (not great mind you, but definitely good for the area and time). There's a ton of support systems in place for employees and they provide us with actually good (and free) meals as of this writing. It doesn't hurt too that being in the auto industry, there's pretty strong job security.

Cons

Leadership at the executive level is just frankly out of touch. I don't believe it's malicious or nefarious in nature, but the fact that most of these people started by working in the field and have ideas about business that are fresh out of the 80s is something that really needs to change. A "simple, handshake agreement" doesn't really fly anymore. While the field has incredibly valuable insights, it often drives decision making in frankly bizarre ways. What one store says in the middle of rural Kansas or what one store in the heart of NYC says is working or not shouldn't be end-all-be-all or the basis for your wide-scale, international strategies.

3.0
Nov 12, 2023
Recommend
CEO approval
Business Outlook

Pros

Ride around with your music playing Company provided truck/van/car

Cons

Lack of pay Old, dirty trucks for delivery lack of AC in the summer time, while in store.

Viewing 331 - 333 of 1,903 Reviews

Glassdoor has 1,960 NAPA Auto Parts reviews submitted anonymously by NAPA Auto Parts employees. Read employee reviews and ratings on Glassdoor to decide if NAPA Auto Parts is right for you.