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      NAPA Auto Parts

      Engaged Employer

      NAPA Auto Parts reviews

      3.4

      48% would recommend to a friend

      (1,902 total reviews)

      Will Stengel

      47% approve of CEO

      38% positive business outlook

      Ratings by demographic groups

      NAPA Auto Parts has an employee rating of 3.4 out of 5 stars, based on 1,902 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NAPA Auto Parts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      2K reviews
      3.0
      Apr 24, 2026

      Great coworkers and consistent hours, but management has lost care

      Counter sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      At the time of writing, I have worked for Napa for 9 years. I can say with a great deal of experience that the fellow employees will make your day. Easy people to work with all around. Something about the shared struggle of working for NAPA will really bring a group of folks together. Customers who come into a NAPA come for a reason. I find this to be a much different experience from other auto parts stores. Customers know what they are talking about, and that makes the job all the easier. Hours are consistent almost to a fault, but you will ceratily get at least your 40 hours.

      Cons

      When I first started with NAPA, they genuinely cared about their employees(gift cards on bday, anniversary lunch, anniversary gift, holiday bonuses, company-wide holiday parties). That is all gone. All management you will have personal contact with has ZERO authority to do ANYTHING. Do not expect a merit-based raise, or even a yearly raise(no raises in 2 years despite $2.3B in net profit for 2025). It seems to take an act of god to fire employees who literally do not do their job. DO NOT CLIMB THE LADDER. The higher you get in this company, the more you will regret it.

      Viewing 7 - 9 of 1,902 Reviews
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      ReviewsNAPA Auto Parts reviews

      Glassdoor has 1,959 NAPA Auto Parts reviews submitted anonymously by NAPA Auto Parts employees. Read employee reviews and ratings on Glassdoor to decide if NAPA Auto Parts is right for you.