NAPA Auto Parts reviews

3.4

48% would recommend to a friend

(1,903 total reviews)

Will Stengel

47% approve of CEO

38% positive business outlook

NAPA Auto Parts has an employee rating of 3.4 out of 5 stars, based on 1,903 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NAPA Auto Parts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Jul 14, 2014

employees do not matter

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I heard you can make decent money if you dish it out. Not open late evenings. Very casual work environment (could be a con)

Cons

moves managers around like seasonal inventory, I had 3 in 8 months extremely disorganized from top down store management complains about inventory loss but does nothing about it when issues brought up does not care about employees manager would stand propping door open while smoking, customers had to walk through the door this way only saw district manager twice

2.0
Jan 28, 2014

Unappreciated and unsafe working conditions

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fellow employees have been great peers. Most are eager to help. There will always be difficult customers to deal with, but the majority have been great which makes you want to help that much more. Have made many new friends amongst our customers.

Cons

Reduced all part-time working hours while raising qualifying hours in order to cut all part-time employee healthcare benefits. For the most part have stopped hiring full-time employees, especially in the neighborhood stores. Believe the main reason is to keep from paying any benefits. Forgot when last received any type of a raise. Delivery Drivers are the least paid, often required to use vehicles in need of repair and work in unsafe stores.

Viewing 124 - 126 of 1,903 Reviews

Glassdoor has 1,960 NAPA Auto Parts reviews submitted anonymously by NAPA Auto Parts employees. Read employee reviews and ratings on Glassdoor to decide if NAPA Auto Parts is right for you.