NAPA Auto Parts reviews

3.4

50% would recommend to a friend

(1,903 total reviews)

Will Stengel

44% approve of CEO

40% positive business outlook

NAPA Auto Parts has an employee rating of 3.4 out of 5 stars, based on 1,903 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NAPA Auto Parts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Jun 27, 2016
Recommend
CEO approval
Business Outlook

Pros

Schedule flexibility is about the best and only benefit you'll receive other than the employee discount without serious negotiations with your store manager or the owner of the store.

Cons

There are several cons but I'll only list a few that I've personally experienced: management makes special concessions(nepotism)to top selling countermen despite their involvement, or lack thereof, regarding merchandising/stocking; minimal opportunity for advancement, and regularly dealing with ignorant/disrespectful cistomers, and no benefits are offered in the door as an employee. Also, sales comissions were removed because a few fellow employees refused to do anything but work the parts counter and answer phones.

3.0
Jun 23, 2016

Counter Sales

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great discounts. Sometimes more than 50% off parts. Good hours.

Cons

You have to fully commit to working. Some stores are small with only 2 or 3 people. Which require you to work well over 40 hours.

4.0
Jun 22, 2016
Recommend
CEO approval
Business Outlook

Pros

Unlimited growth potential if you are willing to work. Relocation is required on a 3 year interval. The company will reward you generously. I was able to double my income every 5 years and did so over a long period of time. This is probably one of the most stable companies out there.

Cons

Constant relocation, never being settled. Long hours. The company is very conservative so don't expect the newest gizmos and gadgets. If it isn't broken, don't expect a lot of innovation. This will be a scary place for millennials as nothing here is going to fit your world. The automotive industry is tough and you will have to be to if you want to thrive.

Viewing 1546 - 1548 of 1,903 Reviews

Glassdoor has 1,960 NAPA Auto Parts reviews submitted anonymously by NAPA Auto Parts employees. Read employee reviews and ratings on Glassdoor to decide if NAPA Auto Parts is right for you.