NAPA Auto Parts reviews

3.4

48% would recommend to a friend

(1,903 total reviews)

Will Stengel

47% approve of CEO

38% positive business outlook

NAPA Auto Parts has an employee rating of 3.4 out of 5 stars, based on 1,903 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NAPA Auto Parts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
5.0
Feb 23, 2016

warehouse employee

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

easy job, all you have to do is make quota and your good.

Cons

Bad management and un organized .

1.0
Feb 22, 2016

Terrible co-workers

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get to drive a company car, and not too much micromanagement. I got lost a few times, making a few late deliveries but no one gave me crap for it. It was out of my control, so I am glad people were understanding. For the most part you are treated as an adult, aside from a few people.

Cons

Very unprofessional environment. The dispatcher is rude, and yells all day. I did not feel happy working there. She actually threatened to hit me once. I suggest taking the job if you have no other options.

avatar
NAPA Auto Parts Response
10y
Thank you for taking the time to leave your feedback. We apologize that you have had an unpleasant experience while working with our NAPA family. It is important to us to have a culture that is respectful to not only our customers, but to one another, including fairness to all of our employees. We will continue to work very hard to address any behavior that is not a reflection of our genuine caring brand. Thank you for taking the time to provide us this feedback as it is very helpful.
4.0
Feb 20, 2016

Counterperson

Recommend
CEO approval
Business Outlook

Pros

The people are the best, a great team spirit.

Cons

Sales management and outside sales people could have been HR and Accounting people in their previous job with the company for years and lack rich sales or rainmaking skills needed to compete against aggressive competition.

Viewing 1606 - 1608 of 1,903 Reviews

Glassdoor has 1,960 NAPA Auto Parts reviews submitted anonymously by NAPA Auto Parts employees. Read employee reviews and ratings on Glassdoor to decide if NAPA Auto Parts is right for you.