NAPA Auto Parts reviews

3.4

50% would recommend to a friend

(1,903 total reviews)

Will Stengel

44% approve of CEO

40% positive business outlook

NAPA Auto Parts has an employee rating of 3.4 out of 5 stars, based on 1,903 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NAPA Auto Parts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Aug 9, 2021
Recommend
CEO approval
Business Outlook

Pros

People were very pleasant to work for, but able to keep a constant GPP you would do a return under a sale for $1500 under a false company then make a return with that same company for $1000 of the same products so it would boost your profit margin in sales. And using a charge account it didn't make a difference because you just wanted your numbers up. And the headquarters in Middletown never ever bothered to see if those accounts existed because we had over two hundred accounts.

Cons

The big boss got all the free trips at the end of the year, and every else during the year.

3.0
Aug 9, 2021
Recommend
CEO approval
Business Outlook

Pros

Working for an independently owned NAPA group is the best option. Family owned and they treat their employees better than corporate.

Cons

NAPA corporate has some unique idiosyncracies in auto parts world. Many policies and processes are archaic.

2.0
Jul 6, 2021

People of color unable to advance

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Benefits, Tuition Reimbursement and if you are looking to be stable then this is your place.

Cons

Nobody of color in top executive level positions except for one. Will purposely keep you stagnant. Does not truly invest in their employees unless they are a favorite.

Viewing 172 - 174 of 1,903 Reviews

Glassdoor has 1,960 NAPA Auto Parts reviews submitted anonymously by NAPA Auto Parts employees. Read employee reviews and ratings on Glassdoor to decide if NAPA Auto Parts is right for you.