Does NBT Bancorp pay their employees well?

According to anonymously submitted Glassdoor reviews, NBT Bancorp employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at NBT Bancorp. This rating has been stable over the past 12 months.

How satisfied are employees working at NBT Bancorp?

77% of NBT Bancorp employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NBT Bancorp 4.1 out of 5 for work life balance, 4.3 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at NBT Bancorp?

Student Associate (8) , Bank Teller (7) , Customer Service Representative (7) , Assistant Branch Manager (4) , Branch Manager (3) , Intern (3) , Part Time Teller (3) , Assistant Manager (2) , Fraud Investigator (2) , MDP Program (2) , Operations Associate (2) , Relationship Banker (2) , Teller (2) , Teller I (2)

What are the pros of working at NBT Bancorp according to real employee reviews?

"Management is great" ((in 7 reviews)); "Good people working with you." ((in 7 reviews)); "Great work life balance and culture." ((in 6 reviews)); "Coworkers are great and friendly" ((in 5 reviews)); "Some employees are nice and helpful" ((in 4 reviews))

What are the cons of working at NBT Bancorp according to real employee reviews?

"Pay is low." ((in 11 reviews)); "Upper management is clueless and worthless" ((in 4 reviews)); "The only thing i found is we did not give Customer Service Reps the training they should of had." ((in 3 reviews))

What are the top reviewed NBT Bancorp locations?

Norwich , Syracuse , Scranton , Oneonta , Burlington , Albany , Canajoharie , New York , Lake Ariel , Wilkes-Barre , Norfolk , Lake Placid , North Norwich , Duanesburg , South Glens Falls , Buffalo , Ogdensburg , Plattsburgh , Dover Plains , Oneida , Rome , Portsmouth , Keene , Manchester , Merrimack , Kingsley , Bartonsville , Stroudsburg , Pittsburgh , Elmhurst

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NBT Bancorp

NBT Bancorp reviews

3.8

77% would recommend to a friend

(123 total reviews)

Martin A. Dietrich

85% approve of CEO

61% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

NBT Bancorp has an employee rating of 3.8 out of 5 stars, based on 123 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NBT Bancorp employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

123 reviews

4.0

Feb 7, 2025

Good entry job

Retail assistant

Recommend

CEO approval

Business Outlook

Pros

22 vacation days to start All federal holiday off

Cons

Fast pace job, need to be able to do sales along with teller job.

2.0

Feb 5, 2025

Horrible pay

Customer associate

Recommend

CEO approval

Business Outlook

Pros

Some employees are nice and helpful

Cons

The pay is disrespectful and horrendous

5.0

Jan 19, 2025

Great place for career

Assistant branch manager

Recommend

CEO approval

Business Outlook

Pros

Great culture. Multiple incentives both individual and team based.

Cons

Hard to move up as there is great retention (both pro and con)

Viewing 4 - 6 of 123 Reviews

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Jobs at NBT Bancorp

Contact Center Agent III

Cash Management Support Specialist