NBT Bancorp reviews

3.8

77% would recommend to a friend

(123 total reviews)
avatar

Martin A. Dietrich

85% approve of CEO

61% positive business outlook

NBT Bancorp has an employee rating of 3.8 out of 5 stars, based on 123 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NBT Bancorp employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

123 reviews
3.0
Jun 8, 2016

Part Time Teller

Recommend
CEO approval
Business Outlook

Pros

Flexibility in hours, but as the staff becomes smaller and smaller that is also changing. Great customer base.

Cons

Generally the benefits are good, except that I am part time and they keep me just under the full time thresh hold by less than one hour a week so I don't receive any and that seems quite unfair, given that I have been with them quite some time. I agree with a previous review that stated they were cutting staff, and that does make for poorer customer service as well as bad moral and upper management does seem oblivious to this. They are more concerned with sales goals then than they are in their employees. They are continuing to behave more and more like a corporate bank than a community bank and the customers are seeing this more and more.

5.0
Apr 9, 2016

SVP

Recommend
CEO approval
Business Outlook

Pros

Good culture in which to work

Cons

No downside for working there

Viewing 94 - 96 of 123 Reviews

Glassdoor has 141 NBT Bancorp reviews submitted anonymously by NBT Bancorp employees. Read employee reviews and ratings on Glassdoor to decide if NBT Bancorp is right for you.