NCC Group reviews

3.4

56% would recommend to a friend

(668 total reviews)

Mike Maddison

56% approve of CEO

49% positive business outlook

NCC Group has an employee rating of 3.4 out of 5 stars, based on 668 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NCC Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

668 reviews
2.0
Oct 11, 2023
Recommend
CEO approval
Business Outlook

Pros

Great reporting software that makes writing findings a smooth process. Cool and talented people that you can learn a lot from (going away soon, see cons section) Work Life balance while I was still there was pretty good, but that's likely going away, as reduction in force likely means constant work for those who remain. Benefits were decent while I was there, but have since gotten worse, with things like training budget being "frozen indefinitely". Healthcare was pretty good, but I wouldn't be shocked if they reduced the quality of that in the coming years, given the current trajectory of things. Also, any review before 2023 represents only how the company used to be before the CEO change. More recent reviews are more likely to be accurate.

Cons

Getting scheduled on any cool work requires you to already be well established as a safe bet to deliver that type of work, or to play office politics with the scheduling team to get it. This isn't just my experience - many have shared a similar story with me. On top of that, there's a very specific type of gig at NCC that *everyone* hates doing. And there is an abundance of this type of work. If this corner of the organization lays its claws in you, good luck. Because it is VERY difficult to escape their grasp. I basically had to threaten to quit in order to start getting basic webapp pentests - with the "unique and interesting" work that the recruiter promised me nowhere in sight. The scheduling system overall encourages stagnation of skills, and you will have to actively fight to overcome this if you want any chance at all to get work that *doesn't* make you want to chew glass. "Your pay is more bonus-heavy than other places, but don't worry, almost everyone always gets max utilization bonus" - dont fall for this lie. The recruiter told me (and many others I know), this exact statement. The bonus is very difficult to max out. I dont think I even came close to max bonus once, and a few quarters, received no bonus. This is a lie they tell you so that they can hire you for less than the market average for the work. Dont fall for it. Additionally, if a client cancels your gig the week before it starts *will* result in a very significant percentage of your quarterly bonus going straight down the drain. More rounds of layoffs are very likely. This is somewhat speculative, but to verify what I'm saying, google "Preliminary unaudited results for the year ended 31 May 2023 ext:pdf" (first link) - then press CTRL + F and search for "phase 1" - I will paste that here: • Phase 1 (March-April 2023) – initial reduction in global delivery and operational headcount; -c.7% reduction of the Group’s global headcount • Phase 2 (June-September 2023) – a further reduction in global delivery, operational and corporate functions headcount prior to opening our off-shore operations and delivery centre in Manila • Phase 3 (October 2023-May 2025) – finalisation of the Group’s operating model The financial document referenced above is one that they *cannot* legally tell lies on (but lying to you over Microsoft Teams is perfectly legal.) So if they say anything that contradicts a statement in one of their financial documents, decide for yourself which is more likely to be true. Phase 1 and 2 both refer to reductions in force, with phase 2 also referring to the opening of the Philippines offices they intend to outsource cheap labor to. Phase 3, which is set to complete in May 2025 refers to completing the group's "Operational Model." Given the nature of Phases 1 and 2 both being about layoffs, as well as the growing their outsourcing of cheap labor operation, phase 3 "finalises that" - i.e., your job going away and being replaced with cheap labor in the Philippines. But of course, that is all speculation based on what phase 1 and 2 were - and *not* said anywhere explicitly on the referenced document. So I'm sure your job isn't going anywhere ;)

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NCC Group Response
2y
Thank you for taking the time to articulate your experience. We’re glad you enjoyed working with your colleagues at NCC Group, and that you had a positive work/life balance experience, that’s extremely important to us. Your feedback on your specific bonus plan is particularly helpful, we’re always looking for input on our plans and how to improve them. We will certainly take that feedback away along with your experience getting staffed on different types of engagements. We’ve been operating in a fast changing, dynamic market and we, along with many of our peers and contemporaries in the market, have had to quickly adapt to these external market forces. Understandably, some of these changes lead to an adjustment in focus for certain areas of the business, this is necessary to make sure we’re the right shape and size to take our business forward in line with our growth goals and market demand. Our Manila office is an addition to the existing global blend of delivery that we currently offer to clients (for example our teams in Spain and Waterloo, Canada) which means we can add capabilities and capacity to better serve our clients around the globe. Again, thank you for taking the time to document so many specifics about your experience.
1.0
Feb 5, 2023

Canning 7% of their workforce just because Big Tech is doing it too

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Excellent health benefits, premiums/deductibles are low and great coverage - Good salaries, especially if you're a remote worker in a low cost-of-living area - Decent severance package for those laid off

Cons

Let the British financial press inform their workforce one morning that 7% of them were getting laid off. And this is despite double-digit revenue/profit growth for the first two quarters of their fiscal year (NCC's Q2 ended on Nov 31). Basically just doing it because everyone else in Big Tech is doing it and the board thinks we should copy them. The next day, they just started shutting off people's accounts with no notice around noon EST. Even people out on client sites had to find out they were laid off in this fashion! Who was laid off was supposedly based on performance/utilization/team size/etc, but was totally arbitrary by all appearances. Apparently, no one outside of the executive suite was even consulted about it or part of the decision-making process. NCC Group has a history of this sort of knee-jerk conservatism. In early 2020, just as the COVID-19 pandemic was beginning, they freaked out and froze hiring and management bonuses, then of course went on to have a bumper year.

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NCC Group Response
3y
Hello and thanks for taking time to review NCC Group. We appreciate your feedback and please see our company update here related to our half year results announcement or reduction in force. https://www.glassdoor.com/Updates/NCC-Group-Company-Updates-E376065.htm If you have any more queries please reach out to talentattraction@nccgroup.com
1.0
Jan 2, 2024
Recommend
CEO approval
Business Outlook

Pros

A few brilliant consultants/researchers left

Cons

The old CEO, Adam Palser, was liked. But he bought some companies that didn't pan out under him and was essentially fired. These M&A deals were disasters in their own right. The company had COVID growth that didn't last because of cheap money, crypto, and whatnot. That bubble burst. This was the NCC of the past. In my book, the board itself is weak and incompetent. They hired a new CEO named Mike Madison. No one outside of the UK likes this guy. The guy has zero charisma. He came from Big 4 accounting. That's all you need to know. A pure bean counter with no vision. He hired a CFO named Guy Ellis, who also seems inexperienced. Basically, everyone in the USA left like EVERYONE. Once full, offices are now empty. And if people still work at NCC, they are looking for a new job and haven't found the fit yet. I wouldn't recommend working at NCC or even investing in them. The company is all but dead. They are basically offshoring all of their work to the Philippines office. The offices in the US are empty now because of one giant round of layoffs and more quiet layoffs. Even the layoffs were done without planning. Basically, the management of NCC is inexperienced all around, and it shows everywhere. Especially what happened is the people who were laid off were hired by other companies, and they then hired NCC employees or "friends". Essentially, the "party" moved. NCC is a shell of its former self. I also would say they have serious trouble in all business areas. I don't see them dedicated to the USA as previously done in the past. The company is now just a subsidiary of the UK with no support. The US employees hate it here, and employee morale is very low. The company has made many high-level executive hires. Still, its support staff's ability to carry out tasks needs to be improved. NCC is just a pig with lipstick. Nothing behind it anymore. Go check LinkedIn. Type in NCC Group. You will see a list of gold icons. Most long-term employees are leaving. Only people here see new hires with little real-world experience. It's all for the show. NCC used to have a fun start-up culture. Now, the culture is more of a law firm with the problems of a start-up. It has regressed to that level. Its reputation in the USA is not as excellent as it used to be.

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NCC Group Response
2y
Thank you for sharing your detailed perspective on your experience with NCC Group. We value your feedback and take your concerns seriously. It's disheartening to hear about the challenges you've outlined, particularly regarding the departure of talent and the perceived errors under the previous CEO's tenure. We understand that such upheavals can significantly impact employee morale and culture. Regarding your impressions of the current leadership, we appreciate your candid assessment. While we strive for transparency and effectiveness in our leadership transitions, we acknowledge that perceptions may vary, and we're committed to continuous improvement in this area. We recognise the importance of maintaining a positive and supportive work environment for all employees, regardless of location, and will take your feedback on board as we evaluate our location strategy moving forward. Your observations about the company's reputation and culture are duly noted. We recognise that maintaining a positive organisational culture is vital for employee satisfaction and productivity. We're committed to fostering an environment where all employees feel valued, engaged, and supported in their roles. Thank you once again for taking the time to share your feedback. We are committed to listening, learning, and taking action to improve for all our colleagues; past, present, and future.
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Glassdoor has 714 NCC Group reviews submitted anonymously by NCC Group employees. Read employee reviews and ratings on Glassdoor to decide if NCC Group is right for you.