The old CEO, Adam Palser, was liked. But he bought some companies that didn't pan out under him and was essentially fired. These M&A deals were disasters in their own right. The company had COVID growth that didn't last because of cheap money, crypto, and whatnot. That bubble burst. This was the NCC of the past. In my book, the board itself is weak and incompetent. They hired a new CEO named Mike Madison. No one outside of the UK likes this guy. The guy has zero charisma. He came from Big 4 accounting. That's all you need to know. A pure bean counter with no vision. He hired a CFO named Guy Ellis, who also seems inexperienced.
Basically, everyone in the USA left like EVERYONE. Once full, offices are now empty. And if people still work at NCC, they are looking for a new job and haven't found the fit yet. I wouldn't recommend working at NCC or even investing in them. The company is all but dead. They are basically offshoring all of their work to the Philippines office. The offices in the US are empty now because of one giant round of layoffs and more quiet layoffs. Even the layoffs were done without planning. Basically, the management of NCC is inexperienced all around, and it shows everywhere. Especially what happened is the people who were laid off were hired by other companies, and they then hired NCC employees or "friends". Essentially, the "party" moved. NCC is a shell of its former self. I also would say they have serious trouble in all business areas. I don't see them dedicated to the USA as previously done in the past. The company is now just a subsidiary of the UK with no support. The US employees hate it here, and employee morale is very low.
The company has made many high-level executive hires. Still, its support staff's ability to carry out tasks needs to be improved. NCC is just a pig with lipstick. Nothing behind it anymore. Go check LinkedIn. Type in NCC Group. You will see a list of gold icons. Most long-term employees are leaving. Only people here see new hires with little real-world experience. It's all for the show. NCC used to have a fun start-up culture. Now, the culture is more of a law firm with the problems of a start-up. It has regressed to that level. Its reputation in the USA is not as excellent as it used to be.